On Thu, May 12, 2016 at 10:52:53AM +0000, [email protected] wrote: > Hi Ken, > > Thanks, but i'm afraid this is not the case. I'm searching in tickets that do > not have replies (or comments) at all. The only correspondence is the > creation of the tickets (and it's contents). > > Regards, > Raymond >
Hi Raymond, I would turn on logging and see what query is actually being used and debug from there. I have not looked at it lately, but the results were correct in earlier versions but did not do what I wanted. Let me know what you find. Regards, Ken --------- RT 4.4 and RTIR Training Sessions https://bestpractical.com/training * Washington DC - May 23 & 24, 2016
