Yes I've got 'mod_fcgid-2.3.9-4.el7.x86_64' installed.
I had added 'LoadModule fcgid_module modules/mod_fcgid.so' in
'httpd.conf', restarted service and checked apache config with
'apachectl configtest'. The output was:
[so:warn] [pid 27506] AH01574: module fcgid_module is already loaded,
skipping
Syntax OK
It looks like the module is already loaded and there is no need to add
anything in httpd.conf. I then found out that is inside: conf.modules.d
Thanks for the link, I had followed this steps in this blog in the past
with success. However that was Centos6. Centos7 is giving me problems.
On 09/05/16 17:09, Duncan Morgan wrote:
Do you have mod_fcgid installed and is the module loading?
For the database issue you can drop the database from MySQL and start
again.
I found this guide quite good
http://binarynature.blogspot.ca/2013/05/install-request-tracker-4.html
*Sent:* Monday, May 09, 2016 at 8:36 AM
*From:* Yanni <[email protected]>
*To:* "[email protected]"
<[email protected]>
*Subject:* [rt-users] RT4 Install on Centos7+Internal Server Error
Hello again
Still fighting with setting up RT4. I have now deleted the previous RT
installation and started again.
I have put all command outputs in pastebin.com so that my email is small
as much as possible and hopefully easy to read. When you can please see
below the steps I have taken.
1. Run ./configure with no parameters, so all defaults are set.
Output: http://pastebin.com/enH70WCS
2. 'make testdeps' outputs: All dependencies have been found
3. 'make install' outputs: Congratulations. RT is now installed.
4. RT_SiteConfig.pm here: http://pastebin.com/NseuCusS
5. Run 'make initialize-database' with error: ERROR: Can't create
database 'rt4db'; database exists
6. I went with mod_fcgid and added 'FcgidMaxRequestLen 1073741824' to:
/usr/lib/tmpfiles.d/mod_fcgid.conf
7. Added these lines in my httpd.conf. (Apache version: 2.4.6)
Listen 8000
<VirtualHost *:8000>
### Optional apache logs for RT
# Ensure that your log rotation scripts know about these files
# ErrorLog /opt/rt4/var/log/apache2.error
# TransferLog /opt/rt4/var/log/apache2.access
# LogLevel debug
AddDefaultCharset UTF-8
ScriptAlias / /opt/rt4/sbin/rt-server.fcgi/
DocumentRoot "/opt/rt4/share/html"
<Location />
Require all granted
Options +ExecCGI
AddHandler fcgid-script fcgi
</Location>
</VirtualHost>
8. Visited http://jimmy.ad.biosci.ac.uk:8000 but I get: 500 Internal
Server Error
9. Apache Error_log file says:
RT couldn't load RT config file /opt/rt4/etc/RT_Config.pm as:
user: apache
group: apache
The file is owned by user root and group rt.
10. chown apache:apache RT_Config.pm
chown apache:apache RT_SiteConfig.pm
11. Visited http://jimmy.ad.biosci.ac.uk:8000 but I get: 500 Internal
Server Error
12. Apache Error_log file says: http://pastebin.com/9xUwHNDZ
13. SELINUX and firewall are disabled
Any help/suggestions please let me know.
Many thanks
---------
RT 4.4 and RTIR Training Sessions https://bestpractical.com/training
* Washington DC - May 23 & 24, 2016
---------
RT 4.4 and RTIR Training Sessions https://bestpractical.com/training
* Washington DC - May 23 & 24, 2016
