If you have a customized $HomepageComponents, there's an update you need
to make to your configuration. If you search on "QueueList" on this page
there is a note describing the update to make:
https://docs.bestpractical.com/rt/4.4.0/UPGRADING-4.4.html
On 5/2/16 3:26 PM, Joel Bergmark wrote:
Perhaps I found the problem, but not sure how to fix it:
File: /rt4/share/Elements/MyRT
Line 52-54:
<td class="boxcontainer">
% $show_cb->($_) foreach @$body;
</td>
This does not seem to be able to match this properly “% $show_cb->($_)
foreach @$body;”?
In the old working installation it looks like this in the Chrome webdev
tool (the MyRT-file is identical at both installations)
<table class="myrt">
<tr valign="top">
<td class="boxcontainer">
<div class="ticket-overview">
<div class="">
<div class="titlebox" id="">
<div class="titlebox-title">
<span class="widget"><a href="#" onclick="return
rollup('TitleBox\x2D\x2D\x5Findex\x5Fhtml\x2D\x2D\x2D\x2D\x2D\x2DUXVldWUgbGlzdA\x5F\x5F\x2D\x2D\x2D0');"
title="Toggle visibility"></a></span>
<span class="left">Queue list</span>
<span class="right"> <a href="/Prefs/QueueList.html">
Edit</a> </span>
</div>
<div class="titlebox-content "
id="TitleBox--_index_html------UXVldWUgbGlzdA__---0">
<table border="0" cellspacing="0" cellpadding="1" width="100%"
class="queue-summary">
But like this in the broken one:
<td class="boxcontainer">
Invalid portlet QueueList<div class="">
<div class="titlebox" id="">
<div class="titlebox-title">
<span class="widget"><a href="#" onclick="return
rollup('TitleBox\x2D\x2D\x5Findex\x5Fhtml\x2D\x2D\x2D\x2D\x2D\x2DMTUgaGlnaGVzdCBwcmlvcml0eSB0aWNrZXRzIEkgb3du\x2D\x2D\x2D0');"
title="Toggle visibility"></a></span>
<span class="left"><a
href="/Search/Results.html?Format='%3Ca%20href%3D%22__WebPath__%2FTicket%2FDisplay.html%3Fid%3D__id__%22%3E__id__%3C%2Fa%3E%2FTITLE%3A%23'%2C%0A'%3Ca%20href%3D%22__WebPath__%2FTicket%2FDisplay.html%3Fid%3D__id__%22%3E__Subject__%3C%2Fa%3E%2FTITLE%3ASubject'%2C%0APriority%2C%0AQueueName%2C%0AExtendedStatus%2C%0A'__Created__'&Order=DESC%7CASC%7CASC%7CASC&OrderBy=Priority%7CCreated&Query=%20Owner%20%3D%20'__CurrentUser__'%20AND%20(%20Status%20%3D%20'new'%20OR%20Status%20%3D%20'open')&RowsPerPage=50">15
highest priority tickets I own</a></span>
<span class="right"> <a
href="/Prefs/Search.html?name=RT%3A%3AAttribute-3"> Edit</a>
</span>
</div>
<div class="titlebox-content "
id="TitleBox--_index_html------MTUgaGlnaGVzdCBwcmlvcml0eSB0aWNrZXRzIEkgb3du---0">
Anyone knows where to fix this broken code?
Regards,
*Från:* rt-users [mailto:[email protected]] *För
*Joel Bergmark
*Skickat:* den 2 maj 2016 20:19
*Till:* [email protected]
*Ämne:* [rt-users] After migration to new server "Invalid portlet QueueList"
Hi,
I have migrated the RT installation from an old VPS running 4.4.0
without issues, to a new vps fresh install and with migrated database
from MySQL to Postgres and everyting looks ok except on the RT at a
glance, where the Queuelist is gone except the error "Invalid portlet
QueueList”.
In the debug it only gives:
May 2 20:16:32 rt RT: [29244] Odd number of elements in hash assignment
at /opt/rt4/sbin/../lib/RT/Interface/Web.pm line 1463.
May 2 20:16:32 rt RT: [29244] Use of uninitialized value in list
assignment at /opt/rt4/sbin/../lib/RT/Interface/Web.pm line 1463.
I have googled a bit and found a similar report about similar issue but
from this information im not sure on how to proceed to fix it.
http://requesttracker.8502.n7.nabble.com/rt-devel-RT-4-4-0rc1-released-td60847i20.html
Anyone that has some advice?
Regards, Joel
---------
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* Washington DC - May 23 & 24, 2016
---------
RT 4.4 and RTIR Training Sessions https://bestpractical.com/training
* Washington DC - May 23 & 24, 2016
