Thanks Martin
I thought I had to point "DocumentRoot" to where the RT login page is.
I tried to install "mod_fastcgi" as you suggested but is not available
with yum.
--------------------------------------------------------------
[root@jimmy opt]# yum -y install mod_fastcgi
Loaded plugins: fastestmirror
Loading mirror speeds from cached hostfile
* base: mirror.vorboss.net
* epel: mirror.1000mbps.com
* extras: mirror.vorboss.net
* rpmforge: miroir.univ-paris13.fr
* updates: centos.serverspace.co.uk
No package mod_fastcgi available
-------------------------------------------------------------
I also installed "rpmforge-release-0.5.3-1.el7.rf.x86_64.rpm" and tried
to install it that way:
"yum --enablerepo=rpmforge install mod_fastcgi " but it's still not
available. There is a website called: www.fastcgi.com but I think is not
being maintained anymore. I also found out that with Apache 2.4, the
official module to use is "mod_proxy_fcgi". It looks like with Centos7 I
have 2 options. Either use Apache with "mod_fcgid" or go with nginx.
I went with "mod_fcgid" and installed it with yum. I've got
"mod_fcgid-2.3.9-4.el7.x86_64".
Then:
1. I renamed the /opt/rt4 directory and re-run "make-install" so I can
get back all the default file permissions of rt4 directory, as Todd
suggested.
2. re-run "make initialize-database" with no errors.
3. Copied the "mod_fcgid" section from "bestpractical.com" to my
"httpd.conf" and restarted "httpd".
4. Made the changes described in "Running RT at rt rather than /" section.
5. Restarted "httpd" and tried to access the RT login page
(https://jimmy.ad.biosci.ac.uk/rt4:8000) but I get:
--------------------------------
Internal Server Error
The server encountered an internal error or misconfiguration and was
unable to complete your request.
Please contact the server administrator at root@localhost to inform
them of the time this error occurred, and the actions you performed
just before this error.
More information about this error may be available in the server
error log.
--------------------------------
6. I had a look at the "error.log" file and I can see the following:
---------------------------------------------------------------------------------
RT couldn't load RT config file /opt/rt4/etc/RT_Config.pm as:
user: apache
group: apache
The file is owned by user root and group www.
This usually means that the user/group your webserver is running
as cannot read the file. Be careful not to make the permissions
on this file too liberal, because it contains database passwords.
You may need to put the webserver user in the appropriate group
(www) or change permissions be able to run succesfully.
Can't locate RT_Config.pm in @INC (@INC contains: /opt/rt4/local/etc
/opt/rt4/etc /opt/rt4/sbin/../local/lib /opt/rt4/sbin/../lib
/usr/local/lib64/perl5 /usr/local/share/perl5
/usr/lib64/perl5/vendor_perl /usr/share/perl5/vendor_perl
/usr/lib64/perl5 /usr/share/perl5 .) at
/opt/rt4/sbin/../lib/RT/Config.pm line 1238.
---------------------------------------------------------------------------------
As the error message says "apache" can not read RT_Config.pm so I added
"apache" to the "www" group like this:
usermod -a -G www apache
7. Restart "httpd" and tried to visit the login page
(https://jimmy.ad.biosci.ac.uk/rt4:8000). I get the same Internal Server
error.
Below are my full "httpd.conf" and "RT_SiteConfig.pm" files. When you
have time could you please have a look, I believe I've got the correct
"ScriptAlias" and "Location" now.
httpd.conf: http://pastebin.com/NMtxapR5
RT_SiteConfig.pm: http://pastebin.com/ekQEzdcw
Many thanks
---------
RT 4.4 and RTIR Training Sessions https://bestpractical.com/training
* Washington DC - May 23 & 24, 2016
