On 4/18/16 9:40 AM, Luke Hopkins wrote:
I'm running RT 4.4 and for some reason whenever I add a one-time cc to a
ticket I get the following error appearing on the ticket:
The RT System itself- Sending the previous mail has failed. Please
contact your admin, they can find more details in the logs.

You'll need to see the mail server logs to get the reason the send is failing. Perhaps /var/log/maillog or something like that.

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