I created saved searches: "This Week's Tickets" = Created > 'Last Sunday' "Last Week's Tickets" = Created > 'Sunday Before Last' AND Created < 'Last Sunday' "Today's Tickets" = Created > 'Midnight' "Yesterday's Tickets" = Created > 'midnight 1 days ago' AND Created < 'midnight'
adding from there, you should be able to modify for Resolved, Owned by Me, etc... --stephen On Thu, Apr 14, 2016 at 5:54 PM, Josh Tackitt <[email protected]> wrote: > I'd like to add a saved search/chart that displays the # of tickets > Created 'this week' and the number of tickets Resolved 'this week'. > > Is such a thing possible? > > -Josh > > --------- > RT 4.4 and RTIR Training Sessions https://bestpractical.com/training > * Washington DC - May 23 & 24, 2016 > > -- Stephen Dowdy - Systems Administrator - NCAR/RAL 303.497.2869 - [email protected] - http://www.ral.ucar.edu/~sdowdy/
--------- RT 4.4 and RTIR Training Sessions https://bestpractical.com/training * Washington DC - May 23 & 24, 2016
