Hi Vinzenz,
Thanks, but I'm not sure how to do this.
I think I have a URL like this:
http://<ticketserver>/REST/1.0/ticket/<ticketno>/edit.....
but how do I change a CF?
I already tried
http://<ticketserver>/REST/1.0/ticket/<ticketno>/edit?CF.{<CFname>}:<CFvalue<http://%3cticketserver%3e/REST/1.0/ticket/%3cticketno%3e/edit?CF.%7b%3cCFname%3e%7d:%3cCFvalue>>
and
http://<ticketserver>/REST/1.0/ticket/<ticketno>/edit?CF.{<CFname>}=<CFvalue<http://%3cticketserver%3e/REST/1.0/ticket/%3cticketno%3e/edit?CF.%7b%3cCFname%3e%7d=%3cCFvalue>>
both didn't work.
Just to make sure what I want:
I need one URL where a user can click and with opening this URL a CF value is
changed.
Will this work with REST?
Best regards
Bernhard
Von: Sinapius, Vinzenz [mailto:[email protected]]
Gesendet: Dienstag, 12. April 2016 16:59
An: Eierschmalz, Bernhard
Betreff: AW: Change CF with HTTP
Hi Bernhard,
You can use wget/curl and the REST-API:
http://requesttracker.wikia.com/wiki/REST
Cheers,
Vinzenz
Vinzenz Sinapius
Information Technology | Informationstechnik
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Von: rt-users [mailto:[email protected]] Im Auftrag von
Eierschmalz, Bernhard
Gesendet: Dienstag, 12. April 2016 14:58
An: [email protected]<mailto:[email protected]>
Betreff: [rt-users] Change CF with HTTP
Hello,
is it possible to change a CF with a http command like
http://$ipaddress/rt/Modify.html?id=<ticketno>;CF=<customfield-ID>;CFval=<customfield-value<http://$ipaddress/rt/Modify.html?id=%3cticketno%3e;CF=%3ccustomfield-ID%3e;CFval=%3ccustomfield-value>>
?
Thank you in advice
Best regards
Bernhard
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