Has anyone encountered this issue before? Am I not providing enough
information to make the issue clear?
On 24/03/2016 17:25, Luke Hopkins wrote:
I recently upgraded my database from 4.0.4 to 4.4.0. Everything works
fine except for one user who doesn't get the right links. Whenever the
user clicks on a queue all tickets have the format:
' <b><a href="/Ticket/Display.html?id=__id__">__id__</a></b>/TITLE:#',
while every other user has the correct format of:
'<b><a
href="__WebPath__/Ticket/Display.html?id=__id__">__id__</a></b>/TITLE:#',
This cause the user to get a 503 whenever they click a link because the
WebPath is missing.
I can change the format but it always reverts back when I leave the
query. How do I get this to get the correct format each time.
Every other user gets the correct links.
Luke
---------
RT 4.4 and RTIR Training Sessions https://bestpractical.com/training
* Washington DC - May 23 & 24, 2016
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RT 4.4 and RTIR Training Sessions https://bestpractical.com/training
* Washington DC - May 23 & 24, 2016
