Hi All -
I'm having issues in my test environment running RT 4.4.
In the Queue List, when I click a queue name that existed in 4.2 -- I get
an error -- when I click a queue that was created under RT 4.4 it works
fine.
The error says "An internal RT error has occurred. Your administrator can
find more details in RT's log files.". In the RT logs I'm seeing:
[12001] [Mon Nov 23 17:04:12 2015] [error]: Can't call method "loc" on an
undefined value at /opt/rt4/sbin/../lib/RT/Ticket.pm line 1371.
And here is line 1371 in Ticket.pm:
1366 sub _DurationAsString {
1367 my $self = shift;
1368 my $value = shift;
1369 return "" unless $value;
1370 if ($value < 60) {
1371 return $_[0]->loc("[quant,_1,minute,minutes]", $value);
1372 } else {
1373 my $h = sprintf("%.2f", $value / 60 );
1374 return $_[0]->loc("[quant,_1,hour,hours]
([quant,_2,minute,minutes])", $h, $value);
1375 }
1376 }
Ideas?
Max
--
Max McGrath <https://www.linkedin.com/pub/max-mcgrath/1b/3a6/a21>
Network Administrator
Carthage College
262-552-5512
[email protected]
