I have the exact same problem with centos 7
On Mon, Nov 23, 2015 at 11:02 AM, dwdixon <[email protected]> wrote: > I've installed RT/RT-IR and been using it to test by executing rt-server in > stand alone "mode", however I need to get RT/RT-IR working with > httpd/apache > and after looking through all the documentation and being overwhelmed by > far > too many options it seems that the best fit for me is to use mod-fcgid. > I'm > running CentOS on httpd/apache 2.4.6 and RT 4.2.12 currently......I've > followed the the documentation here: > > https://www.bestpractical.com/docs/rt/4.2/web_deployment.html#mod_fcgid > > I've added the FcgidMaxRequestLen & FcgidBusyTimeout settings *see configs > below*....but when I start httpd and attempt to browse to RT in my web > browser I get Internal Server Error 500 and this in the apache/httpd > logs...I'm stuck at this point...I'm not an Apache/httpd configuration > expert especially when modules are involved so I would GREATLY appreciate > any and all help: > > > **************************************************************************** > Can't locate UNIVERSAL/require.pm in @INC (@INC contains: > /opt/rt4/sbin/../local/lib /opt/rt4/sbin/../lib /usr/local/lib64/perl5 > /usr/local/share/perl5 /usr/lib64/perl5/vendor_perl > /usr/share/perl5/vendor_perl /usr/lib64/perl5 /usr/share/perl5 .) at > /opt/rt4/sbin/../lib/RT.pm line 60. > BEGIN failed--compilation aborted at /opt/rt4/sbin/../lib/RT.pm line 60. > Compilation failed in require at /opt/rt4/sbin/rt-server.fcgi line 86. > > **************************************************************************** > > > ********************************************************************************** > # Contents of: /etc/httpd/conf.d/rt.conf > > <VirtualHost rt-ir-dev.xx.xx.xx.edu> > ### Optional apache logs for RT > # Ensure that your log rotation scripts know about these files > # ErrorLog /opt/rt4/var/log/apache_access > # TransferLog /opt/rt4/var/log/apache_access > # LogLevel info > > AddDefaultCharset UTF-8 > > ScriptAlias / /opt/rt4/sbin/rt-server.fcgi/ > > DocumentRoot "/opt/rt4/share/html" > <Location /> > > Require all granted > > Options +ExecCGI > AddHandler fcgid-script fcgi > </Location> > </VirtualHost> > > ******************************************************************************* > # Contents of /etc/httpd/conf.d/fcgid.conf > > # This is the Apache server configuration file for providing FastCGI > support > # through mod_fcgid > # > # Documentation is available at > # http://httpd.apache.org/mod_fcgid/mod/mod_fcgid.html > > # Use FastCGI to process .fcg .fcgi & .fpl scripts > AddHandler fcgid-script fcg fcgi fpl > > # Sane place to put sockets and shared memory file > FcgidIPCDir /run/mod_fcgid > FcgidProcessTableFile /run/mod_fcgid/fcgid_shm > > # Increase maximum request size per RT/RT-IR docs: > # https://www.bestpractical.com/docs/rt/4.2/web_deployment.html#mod_fcgid > # *- added by me* > > FcgidMaxRequestLen 1073741824 > > # Increase script execution timeout duration *- added by me* > FcgidBusyTimeout 600 > *************************************************************************** > > Thank you! > > -Drew > > > > > > -- > View this message in context: > http://requesttracker.8502.n7.nabble.com/Trouble-Error-with-Web-deployment-httpd-apache-mod-fcgid-tp60979.html > Sent from the Request Tracker - User mailing list archive at Nabble.com. >
