OK. For those who care I removed the entire CPAN directory and re-created it on the second user I was trying as. A *make testdeps* found missing dependencies and a *make fixdeps* was finally able to install them. I am now able to restart Apache and login to RT4.4!
Max -- Max McGrath <https://www.linkedin.com/pub/max-mcgrath/1b/3a6/a21> Network Administrator Carthage College 262-552-5512 [email protected] On Fri, Nov 20, 2015 at 12:55 PM, Parish, Brent <[email protected]> wrote: > Each user can configure their own Perl repository, so for system-wide > module availability I always install (via CPAN) as root. > > I suppose you could also do it as the same user that the webserver is > running under, but I have not tested that. > > > > > > *From:* rt-users [mailto:[email protected]] *On > Behalf Of *David Ramage > *Sent:* Friday, November 20, 2015 1:53 PM > *To:* [email protected] > > *Subject:* Re: [rt-users] RT 4.4 RC1 Update > > > > It might be helpful to try installing those modules from CPAN. You might > get some more verbose output about why the install is failing. > > > > *From:* rt-users [mailto:[email protected] > <[email protected]>] *On Behalf Of *Max McGrath > *Sent:* Friday, November 20, 2015 10:34 AM > *To:* Shawn Moore <[email protected]> > *Cc:* [email protected] > *Subject:* Re: [rt-users] RT 4.4 RC1 Update > > > > Weird... > > > > I try make testdeps as a different user and now I see the following. Not > sure why the other user I tried as reported everything as OK: > > > > SOME DEPENDENCIES WERE MISSING. > > CORE missing dependencies: > > Scope::Upper ...MISSING > > Data::Page::Pageset ...MISSING > > JavaScript::Minifier::XS ...MISSING > > CSS::Minifier::XS ...MISSING > > HTML::FormatText::WithLinks::AndTables >= 0.06 ...MISSING > > Business::Hours ...MISSING > > > > A make fixdeps has trouble fixing the issues. So...probably not your > issue. Something on my end is funky...unless you're willing to help ;) > > -- > Max McGrath [image: Image removed by sender.] > <https://urldefense.proofpoint.com/v2/url?u=https-3A__www.linkedin.com_pub_max-2Dmcgrath_1b_3a6_a21&d=CwMGaQ&c=VCWpAYkS3z1bOCIxc-BPGZarCq9MRCAVxZJE051VqH8&r=luSRdPePk6fhFa3rH2PFBzWEtgcJguY0a__6vpfaX-I&m=eK-9LZCtXyuileIzTpz5QUSKCOMf-VABHCRYVHF7R_s&s=W1l2qb8nR2j0JztovXdrbpSHbrpBuGWmubgsWYp1Tuc&e=> > Network Administrator > Carthage College > 262-552-5512 > [email protected] > > > > On Fri, Nov 20, 2015 at 12:15 PM, Max McGrath <[email protected]> > wrote: > > I also just tried the following. Again, not an expert, just guessing: > > > > root@help:/tmp/rt-4.4.0rc1# perl -MCPAN -e shell > > Terminal does not support AddHistory. > > > > cpan shell -- CPAN exploration and modules installation (v1.960001) > > Enter 'h' for help. > > > > cpan[1]> install Scope::Upper > > Going to read '/home/administrator/.cpan/Metadata' > > Database was generated on Fri, 20 Nov 2015 11:17:02 GMT > > Scope::Upper is up to date (0.28). > > > > > -- > Max McGrath [image: Image removed by sender.] > <https://urldefense.proofpoint.com/v2/url?u=https-3A__www.linkedin.com_pub_max-2Dmcgrath_1b_3a6_a21&d=CwMGaQ&c=VCWpAYkS3z1bOCIxc-BPGZarCq9MRCAVxZJE051VqH8&r=luSRdPePk6fhFa3rH2PFBzWEtgcJguY0a__6vpfaX-I&m=eK-9LZCtXyuileIzTpz5QUSKCOMf-VABHCRYVHF7R_s&s=W1l2qb8nR2j0JztovXdrbpSHbrpBuGWmubgsWYp1Tuc&e=> > Network Administrator > Carthage College > 262-552-5512 > [email protected] > > > > On Fri, Nov 20, 2015 at 12:08 PM, Max McGrath <[email protected]> > wrote: > > Thanks for the reply Shawn! > > > > When I do make fixdeps I get 'All dependencies have been found'. > > > > Max > > > -- > Max McGrath [image: Image removed by sender.] > <https://urldefense.proofpoint.com/v2/url?u=https-3A__www.linkedin.com_pub_max-2Dmcgrath_1b_3a6_a21&d=CwMGaQ&c=VCWpAYkS3z1bOCIxc-BPGZarCq9MRCAVxZJE051VqH8&r=luSRdPePk6fhFa3rH2PFBzWEtgcJguY0a__6vpfaX-I&m=eK-9LZCtXyuileIzTpz5QUSKCOMf-VABHCRYVHF7R_s&s=W1l2qb8nR2j0JztovXdrbpSHbrpBuGWmubgsWYp1Tuc&e=> > Network Administrator > Carthage College > 262-552-5512 > [email protected] > > > > On Fri, Nov 20, 2015 at 12:02 PM, Shawn Moore <[email protected]> > wrote: > > > On 2015年11月20日 at 12:56:15, Max McGrath ([email protected]) wrote: > > Hello - > > Hi Max, > > > Just tried upgrading from RT 4.2.12 to RT 4.4 RC1 in my test environment > to > > give you some feedback. Hopefully this is the proper place to post this: > > Thank you for testing the RC! This is a perfectly fine place to discuss > it. :-) > > > […] Now I am getting this: […] > > Can't locate Scope/Upper.pm in @INC (@INC contains: > > […] > > This is the root of the problem. You’re missing one of the new > dependencies in RT, the Perl module Scope::Upper. It looks like RT is > declaring that dependency correctly, so this might have just been a fluke. > If you run “make fixdeps” again it should install that module for you. > > > I don't claim to be a Perl or Apache expert, so if I'm missing something > > simple -- some help would be appreciated! > > > > Thanks! > > > > Max > > Thank you :) > Shawn > > > > > > >
