I'm trying to import my users and groups from Active Directory. Getting in the users works just fine, but importing the groups (with a $LDAPGroupFilter like (|(CN=MY_RT_USERS_*)) ) is giving some errors.

searching with: base => 'OU=XXX,OU=XXX,DC=XXX,DC=XXX,DC=XXX' control => 'Net::LDAP::Control::Paged=HASH(0x93cc210)' filter => '(|(CN=MY_RT_USERS_*))' scope => 'sub'
search found 2 objects
Processing group MY_RT_USERS_AGENTS
Found new group MY_RT_USERS_AGENTS to create in RT
        RT Field        RT Value -> LDAP Value
        Description     unset => Imported from LDAP
        Member_Attr     unset => ARRAY(0x9834d90)
        Name    unset => MY_RT_USERS_AGENTS
Processing group membership for MY_RT_USERS_AGENTS
No group in RT, would create with members:
searching with: base => 'CN=ANOTHER_GROUP,OU=XXX,OU=XXX,OU=XXX,DC=XXX,DC=XXX,DC=XXX' control => 'Net::LDAP::Control::Paged=HASH(0x983cfc0)' filter => '(&(objectClass=user)(!(cn=*Template*))(!(enabled=false))(!(objectClass=computer))(!(userAccountControl:1.2.840.113556.1.4.803:=2))(mail=*)(lastLogonTimestamp>=130251456000000000))' scope => 'base'
search found 0 objects
Imported 1/2 groups

The problem seems to be that in our AD the main groups norally just concatenate other subgroups so that they doesn't include users but just other groups, for example

MY_RT_USERS_AGENTS
  +
  +-----> SOME_SUBGROUP
  |       +
  |       +----> USER_1
  |       |
  |       +----> USER_2
  |       |
  |       +----> USER_3
  |
  +-----> ANOTHER_SUBGROUP
          +
          +----> USER_4
          |
          +----> USER_5
          |
          +----> ...

Unfortunately it's not an option to rework our AD group structure :-(

Crawling the rt-users archive didn't get me anywhat closer to find a solution to that problem.

I'm using RT::Extension::LDAPImport v0.36

Maybe anyone has some experience with a configuration like that and would be able to give me the missing hint :-)

--

Benjamin Klier
Systemadministration

Max-Planck-Institut für die Physik des Lichts
Guenther-Scharowsky-Str. 1/Bau 24
D-91058 Erlangen

Tel.: 09131-6877-511
Fax : 09131-6877-199

eMail : [email protected]
http://www.mpl.mpg.de


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