On 30 Oct 2015, at 3:48, Asanka Gunasekera wrote:
Hi thank you for the reply, I am using mod_perl 2.0.9
I suggest switching to mod_fastcgi or mod_fcgid as a first step. I use mod_fastcgi because my RT instances all have long legacies, but on a newly-built system mod_fcgid is probably a better choice because it is still being maintained.
I don't suggest that because I know of a specific problem in the current RT & mod_perl, but because 3 times over many years & RT versions I've tried to stand up fresh RT instances using mod_perl (because it should in principle be more efficient) and every time I've retreated to FastCGI after running into some problem I couldn't figure out and which simply didn't happen with FastCGI. I know a lot of people run RT with mod_perl so it CAN be done, but when it doesn't work the diagnostic process is daunting.
If there's some reason you really want to stick with mod_perl, you should investigate troubleshooting tactics for mod_perl, which include a way to load it with a Perl debugger.
