On Wed, Oct 07, 2015 at 04:23:02PM -0500, [email protected] wrote: > It looks like you should be able to change the following function in > lib/RT/Search/Simple.pm: [snip]
RT 4.2.10 made the change to only search the Content field, and not also the Subject field, intentionally; see the commit the did so [1] for the full rationale. In short, it is impossible to have a performant full-text search if you search both Subject and Content. In most RT installs, the auto-reply from the ticket creation includes the subject of the ticket, which means it is indexed along with the ticket, so removing the Subject clause still results in finding the appropriate ticket. You're welcome to revert the change locally -- though I would suggest doing so via an overlay and not by editing the file directly, or your change will be lost when you next upgrade. If you do make the change, I expect you'll find the simple search to be noticeably (and perhaps unusably) slower. - Alex [1] https://github.com/bestpractical/rt/commit/8450f0a9f233d6a761ac22dbdf14926abc54d7fa
