Awesome! On Tue, Sep 29, 2015 at 2:28 PM, bharath reddy <[email protected]> wrote:
> Thanks Trev for the quick response, there was a problem with our mail > sending server which was the reason RT was not able to receive the mails. > We fixed it and now RT is able to receive the mails and generate the > tickets automatically. Thanks once again for the help. > > Thanks, > Bharath. > > On Tue, Sep 29, 2015 at 1:34 PM, Trev <[email protected]> wrote: > >> Just to be clear here: >> >> *Broken*: Fetchmail from your RT server, pulling email from an account >> on your email server (exchange or whatever) >> >> *Working*: Sendmail from your RT server, pushing notifications from the >> RT server to your email recipients >> >> The error you post, looks like sendmail errors... not fetchmail... >> >> /var/log/fetchmail.log >> >> Also, the fetchmail configuration file could be useful. (please replace >> passwords and other identifiers in your copy paste) >> >> Thanks, >> >> Trev >> >> On Tue, Sep 29, 2015 at 1:10 PM, bharath reddy <[email protected] >> > wrote: >> >>> Hi Trev, >>> >>> I can see following error in my logs : >>> >>> Sep 29 10:30:52 devrt sm-mta[9167]: t8TEUpif009167: ruleset=check_rcpt, >>> arg1=<[email protected]>, relay=mail-wi0-f179.google.com >>> [209.85.212.179], reject=550 5.7.1 <[email protected]>... >>> Relaying denied >>> Sep 29 10:30:52 devrt sm-mta[9167]: t8TEUpif009167: from=< >>> [email protected]>, size=2400, class=0, nrcpts=0, proto=ESMTP, >>> daemon=MTA, relay=mail-wi0-f179.google.com [209.85.212.179] >>> >>> and also this : >>> >>> Sep 29 12:33:05 devrt sm-mta[11503]: t8TGX4n2011503: >>> devrt.cs.stonybrook.edu [130.245.27.22] did not issue >>> MAIL/EXPN/VRFY/ETRN during connection to MTA >>> Sep 29 12:33:25 devrt sm-mta[11504]: t8TGXOHh011504: >>> devrt.cs.stonybrook.edu [130.245.27.22] did not issue >>> MAIL/EXPN/VRFY/ETRN during connection to MTA >>> >>> Thanks, >>> Bharath. >>> >>> >>> On Tue, Sep 29, 2015 at 1:03 PM, Trev <[email protected]> wrote: >>> >>>> Are you using fetchmail ? >>>> Error logs ? >>>> >>>> On Tue, Sep 29, 2015 at 12:58 PM, bharath reddy < >>>> [email protected]> wrote: >>>> >>>>> Dear All, >>>>> >>>>> I've upgraded RT from 4.0.8 to 4.2.12 recently and found that I'm not >>>>> able to receive mails to the server but when I'm updating tickets from Web >>>>> then users are receiving the update mails. Basically my machine is not >>>>> able >>>>> to receive mails but able to send mails. Any help or pointers to this >>>>> issue >>>>> will be appreciated. >>>>> >>>>> Thanks, >>>>> Bharath. >>>>> >>>> >>>> >>> >> >
