Excuse the delay in my response - I was not at work on Friday. After reading your comments I re-examined my settings for RepeatTicket and it turns out I was incorrect about my cronjob - Repeated tickets were not being created how I expected.
I have now made four separate cronjobs as a temporary work-around until I find out why the Ticket Recurrence settings are not working as expected. Here they are: 1. "30 08 * * * /usr/local/share/request-tracker4/plugins/RT-Extension-RepeatTicket/bin/rt-repeat-ticket --type daily" - Fires at 8:30am daily. 2. "30 08 * * 1 /usr/local/share/request-tracker4/plugins/RT-Extension-RepeatTicket/bin/rt-repeat-ticket --type weekly" - Fires at 8:30am on Monday of every week. 3. "30 08 1 * * /usr/local/share/request-tracker4/plugins/RT-Extension-RepeatTicket/bin/rt-repeat-ticket --type monthly" - Fires at 8:30am on the first day of every month. 4. "30 08 1 1 * /usr/local/share/request-tracker4/plugins/RT-Extension-RepeatTicket/bin/rt-repeat-ticket --type yearly" - Fires at 8:30am on the first month of every year. -- View this message in context: http://requesttracker.8502.n7.nabble.com/Problem-with-extension-RepeatTicket-tp60471p60504.html Sent from the Request Tracker - User mailing list archive at Nabble.com.
