Have you tried something like this: rt-shredder --plugin 'Attachments=limit,1000;files_only,1;file,smime.p7s'
That should delete only attachments with the name you mentioned, and will limit it to 1000 attachments which you can adjust. On Tue, Jul 28, 2015 at 8:52 AM, Zoey Schutt <[email protected]> wrote: > Hello, > > > > RT Instance Info: > > > > Debian GNU/Linux 7 (wheezy) > > Apache/2.2.22 (Debian) > > Request Tracker 4.2.11 > > OpenSSL 1.0.1e 11 Feb 2013 > > perl 5, version 14, subversion 2 (v5.14.2) built for > x86_64-linux-gnu-thread-multi > > > ------------------------------ > > > > I have been searching for a way to do this, but I haven’t been able to > find a good way to get this working. I’m trying to figure out a way to get > Request Tracker to automatically delete ticket attachments with a specific > name, in this case “smime.p7s”. Essentially all outgoing emails in my > Request Tracker instance are signed, and every email Request Tracker sends > attaches a “smime.p7s” file to the ticket. I just need a way to get these > attachments deleted automatically, as they are not needed. > > > > I’ve attached a screenshot of the attachments pane of a ticket that’s been > worked on for a few days as an example. > > > > I was thinking a cron job running rt-shredder might work, but I can’t > figure out a way to delete attachments by name, only via transaction ID. > > > > Any assistance would be appreciated! > > > > Regards, > > > > Zoey Schutt >
