On 5/19/15 11:07 AM, Giuseppe Sollazzo wrote:
Ok, I got it working. The "Content" is actually a custom field that
needs to be configured.
It's reported at
https://bestpractical.com/docs/rt/latest/customizing/articles_introduction.html
Can I recommend a link to this is added to the distribution's
README/UPGRADE files?
Hi, thanks for the suggestion. Can you be more specific as to where
you'd like to see the link? Perhaps a diff?
I didn't reply to your initial question because I was a bit confused as
to how you got in to the situation you did. You said you were upgrading
from 4.0 with RTFM, but starting with 4.0, articles were built in - you
wouldn't install RTFM on a 4.0 system:
https://www.bestpractical.com/rtfm/
RTFM has now reached end-of-life. However, as of RT 4.0.0, RTFM's
functionality was integrated into RT itself as Articles.
docs/UPGRADING-4.0 has the details for upgrading from RTFM to articles,
but that wouldn't have normally applied to you because RTFM isn't
compatible with 4.0+
