On Tue, Mar 10, 2015 at 04:02:49PM -0500, Mario Góngora wrote: > Hello, > > I am installing a RT instance with the RTIR plugin. When the plugin > finished the installation the server showed a "Internal Server Error" in > the Web Browser. > > We are using RT 4.2.9 and RTIR 3.2.0 versions. > > Below are the type of logs that this error is generating. > > [Tue Mar 10 09:00:43.794689 2015] [fastcgi:error] [pid 5642:tid > 140086415734528] (104)Connection reset by peer: [client a.b.c.d:58530] > FastCGI: comm with server "/opt/rt4/sbin/rt-server.fcgi" aborted: read > failed > > [Tue Mar 10 09:00:43.794830 2015] [fastcgi:error] [pid 19097:tid > 139882731890432] [client a.b.c.d:54743] FastCGI: incomplete headers (0 > bytes) received from server "/opt/rt4/sbin/rt-server.fcgi" > > > Have you ever experienced this type of error?, can you help me identify > what could be wrong with the installation? Thanks in advance. > > Mario
Hi Mario, You need to check the RT logs to see what happened. The fastcgi logs are just telling you that something did. Regards, Ken
