On 12/09/2014 08:34 AM, john.white wrote: > This is for RT ver. 3.8.2. I’m trying to capture the “Started” field > value in the Dates block and place it in a Custom Field (called Started > Date) so that I can output that data in the spread sheet reports to > perform metrics (don’t see how to output that data to the spreadsheets > any other way).
This trivial in RT 4.0 and later -- the column list that is displayed is the set of columns that are exported in the spreadsheet. Additionally, upgrading to a supported release means you won't be running an RT with publicly disclosed remote exploits. - Alex
