Hi Andy, I wrote an extension about a year ago to be able to paste an image as an attachment in RT 4.2 feel free to use it and send me feedback if you have any problem
https://github.com/valmiRe/rt-extension-pasteimageattachment Rémi 2014-12-06 20:43 GMT+01:00 Andreas Badur <[email protected]>: > Hello, > > when I try to paste a screenshot into a ticket (in the editor field), I can > see the picture. > After clicking on Update Button, the picture is gone. In the Webinterface, > the picture is not shown. > > In the mails sended by RT, there I found this: > > <img > > src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAGYAAAAvCAYAAAARiL/GAAAAA > > XNSR0IArs4c6QAAAARnQU1BAACxjwv8YQUAAAAJcEhZcwAADsMAAA7DAcdvqGQAAANDSURBVHhe7 > > ZtPSBVBHMd/hcF7ryz/l2WkGWYlGSaBQXiQiMhLEF0KCbokdDKCiOpQEEHUKahLl6hbUAejAg2kM > > AkLozxkkv2RzExTyp5QUH2nGdm2fe+Nu+zyI38feOzOvB2ezGd+v5nZXef8/A0J7JirjwIzRAxTR > > AxTRAxTrMX09o/R4PBXmkz+0DWCF5/Gp6iz54Mu+cdqVfbs5SgV5cXp5r0Bevg0+I/+z9RVL6G9j > > RX04vU41awp1LUzx0oMRsGdB2/p2q0+XSOkY2tdCTXvrqJ4LEvXzByrVFaQE6O2rne6JGSis2c4k > > BQgkz9TRAxTRAxTRAxTRAxTRAxTRAxTrJ/H7DvWTsOjSV1Kz5H9NVRfu1SX/mYy+Z12tdzVJXv27 > > KhQO+rtza26Jj1XTjeov/fwuU66dKJe1R042aGOYTM/Po+un9+mS/4ILWIgAJ3o/viRMhsJtj0NQ > > O26Ijp1cBO9GfpCK4qz1REj+vbFRn0F0cjnJDUdbZ+OFoDvr7b2qdtD7sg09ZlI185EF+52YOSDj > > u73dObyE3UeFSzmGEQSpCD9PO8fm46uRCyLzh7arDoNnWeudUox1x6/8EjJg8R02LTDQLnRPqC+h > > 5RUaTlMQhOD0YbR7f6go53cfzykz0iJcIK0hznCi7XluarTDN29H1XUbdlYrGu8sWmHSDUR1NY1q > > I6I8CiJfI5xdzRujxu6e0eoalWeEphp8izMjauR7JSOke6W68am3bepf585rS7N0WfRwGq5jDwOe > UgvJuJMzvcC6c0tHnNSJvy2ixJWYgxIL+gspBxMwl4gIjdUFuiSPX7bRQ0rMYgQ5xxUuizbM6 > > > 0Ak/ackzbSX7oIA37bRU1oy2WTirxAqvIC9VhCm3bOzSgm450NZeo7pCKzfMWKyiylsaJLtVgw+G > > 0XNaHs/Gc7rHf+QjBEDFNEDFNEDFNEDFNEDFNETAgsSATfHlqJwSuy6yvydUnIxMqSRTQ6MaVL/r > > DaYOKeVWVZjtp94/VPITXlyxdSS1O12owHGczWO3+88b84P6He+hdSg39TeTU4oQQlYn+egPrBWo > wQLTL5M0XEMEXEMEXEMEXEMEXEMEXEMEXEMEXEsIToF9rJiZVEKYfKAAAAAElFTkSuQmCC" /> > > But the picture would not be shown in the emails. > > Is there a way to use copy and paste for screenshots? > > I know, that I can save the pic and attach it to the ticket or send the > picture as email to the ticket system, but our users would like to use copy > and paste. > > Thank you for your help. > > Kind regards > Andy > > > >
