Hi,
Many thanks everyone for your responces, I'll give it a go at the
weekend.
Best Regards
Martin
On 2013-02-10 19:28, Thomas Sibley wrote:
On 02/10/2013 12:10 AM, Martin Wheldon wrote:
Hi,
To answer part of my own question I see the default life cycle can
be
found in RT_Config.pm.
Looks like my best option may be to copy the default over to
RT_SiteConfig.pm and modify it there?
Yes. You may wish to lock down the ability to reject with a custom
right. Read more about lifecycles here:
http://bestpractical.com/rt/docs/latest/customizing/lifecycles.html
http://bestpractical.com/rt/docs/latest/RT_Config.html#Lifecycles
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