Hi RT community, We figured out the problem -- a bad case of local modifications. Sorry for the interruption.
Regards, Ken On Wed, Dec 12, 2012 at 05:41:56PM -0600, Susan K. McClure wrote: > Hi, > I am getting an error when trying to click on the link in a ticket to > "jump to the first unread message and mark all messages as seen" > > This is testing on a newly upgraded system: > - rt 3.8.13, w/ RT-FM, RT-IR, RT::Authn::ExternalAuth and others. > - on rhel 6 > - Using postgresql 9.2.2, nginx, and spawn-fcgi > - We are also using the colorize status code feature as in > http://wiki.bestpractical.com/view/ShowStatusInColor > > When I click on the link in a ticket (ticket # 391377) The browser > displays: > "An internal RT error has occurred. Your administrator can find more > details in RT's log files" > > I see in the nginx error.log: > ==================================== > > 2012/12/12 17:35:36 [error] 31935#0: *13 FastCGI sent in stderr: > > "DBD::Pg::st execute failed: ERROR: invalid input syntax for integer: > > "Must specify 'Name' attribute" > > LINE 1: SELECT * FROM Principals WHERE id = 'Must specify ''Name'' ... > > ^ at > > /usr/local/share/perl5/DBIx/SearchBuilder/Handle.pm line 590. > > RT::Handle=HASH(0x69f1e60) couldn't execute the query 'SELECT * FROM > > Principals WHERE id = ?' at > > /usr/local/share/perl5/DBIx/SearchBuilder/Handle.pm line 603 > > DBIx::SearchBuilder::Handle::SimpleQuery('RT::Handle=HASH(" while > > reading response header from upstream, client: 10.67.48.228, server: > > rt3.rice.edu, request: "GET > > /Ticket/Display.html?id=391377&MarkAsSeen=1&Anchor=txn-10489494 > > HTTP/1.1", upstream: "fastcgi://unix:/opt/rt3/var/fastcgi.sock:", > > host: "rt3.rice.edu", referrer: > > "https://rt3.rice.edu/Ticket/Display.html?id=391377"; > > 2012/12/12 17:35:36 [error] 31935#0: *13 FastCGI sent in stderr: > > "0x69f1e60)', 'SELECT * FROM Principals WHERE id = ?', 'Must specify > > \'Name\' attribute') called at > > /usr/local/share/perl5/DBIx/SearchBuilder/Record.pm line 1206 > > > > DBIx::SearchBuilder::Record::_LoadFromSQL('RT::Principal=HASH(0x7092440)', > > 'SELECT * FROM Principals WHERE id = ?', 'Must specify \'Name\' > > attribute') called at > > /usr/local/share/perl5/DBIx/SearchBuilder/Record.pm line 1125 > > > > DBIx::SearchBuilder::Record::LoadByCols('RT::Principal=HASH(0x7092440)', > > 'id', 'Must specify \'Name\' attribute') ca" while reading response > > header from upstream, client: 10.67.48.228, server: rt3.rice.edu, > > request: "GET > > /Ticket/Display.html?id=391377&MarkAsSeen=1&Anchor=txn-10489494 > > HTTP/1.1", upstream: "fastcgi://unix:/opt/rt3/var/fastcgi.sock:", > > host: "rt3.rice.edu", referrer: > > "https://rt3.rice.edu/Ticket/Display.html?id=391377"; > > 2012/12/12 17:35:36 [error] 31935#0: *13 FastCGI sent in stderr: "lled > > at /usr/local/share/perl5/DBIx/SearchBuilder/Record/Cachable.pm line 120 > > > > > > DBIx::SearchBuilder::Record::Cachable::LoadByCols('RT::Principal=HASH(0x7092440)', > > 'id', 'Must specify \'Name\' attribute') called at > > /opt/rt3/lib/RT/Record.pm line 368 > > RT::Record::LoadByCols('RT::Principal=HASH(0x7092440)', 'id', > > 'Must specify \'Name\' attribute') called at > > /usr/local/share/perl5/DBIx/SearchBuilder/Record.pm line 1140 > > > > DBIx::SearchBuilder::Record::LoadById('RT::Principal=HASH(0x7092440)', > > 'Must > > specify" while reading response header from upstream, client: > > 10.67.48.228, server: rt3.rice.edu, request: "GET > > /Ticket/Display.html?id=391377&MarkAsSeen=1&Anchor=txn-10489494 > > HTTP/1.1", upstream: "fastcgi://unix:/opt/rt3/var/fastcgi.sock:", > > host: "rt3.rice.edu", referrer: > > "https://rt3.rice.edu/Ticket/Display.html?id=391377"; > > 2012/12/12 17:35:36 [error] 31935#0: *13 FastCGI sent in stderr: > > "\'Name\' attribute') called at > > /usr/local/share/perl5/DBIx/SearchBuilder/Record.pm line 1056 > > DBIx::SearchBuilder::Record::Load('RT::Principal=HASH(0x7092440)', > > 'Must specify \'Name\' attribute') called at /opt/rt3/lib/RT/Record.pm > > line 320 > > RT::Record::Create('RT::Principal=HASH(0x7092440)', > > 'PrincipalType', 'User', 'ObjectId', 0, 'Disabled', 0) called at > > /opt/rt3/lib/RT/Principal.pm line 110 > > RT::Principal::Create('RT::Principal=HASH(0x7092440)', > > 'PrincipalType', 'User', 'Disabled', 0, 'ObjectId'," while reading > > response header from upstream, client: 10.67.48.228, server: > > rt3.rice.edu, request: "GET > > /Ticket/Display.html?id=391377&MarkAsSeen=1&Anchor=txn-10489494 > > HTTP/1.1", upstream: "fastcgi://unix:/opt/rt3/var/fastcgi.sock:", > > host: "rt3.rice.edu", referrer: > > "https://rt3.rice.edu/Ticket/Display.html?id=391377"; > > 2012/12/12 17:35:36 [error] 31935#0: *13 FastCGI sent in stderr: " 0) > > called at /opt/rt3/local/lib/RT/User_Local.pm line 86 > > RT::Base::Create('RT::Attribute=HASH(0x72010b0)', 'ContentType', > > '', 'Creator', 402, 'ObjectId', 391377, 'LastUpdatedBy', 402, ...) > > called at /opt/rt3/lib/RT/Record.pm line 289 > > RT::Record::Create('RT::Attribute=HASH(0x72010b0)', 'Name', > > 'User-402-SeenUpTo', 'Content', '2012-12-04 15:08:27', 'ContentType', > > '', 'Description', undef, ...) called at > > /opt/rt3/lib/RT/Attribute_Overlay.pm line 181 > > RT::Attribute::Create('RT::Attribute=HASH(0x72010" while reading > > response header from upstream, client: 10.67.48.228, server: > > rt3.rice.edu, request: "GET > > /Ticket/Display.html?id=391377&MarkAsSeen=1&Anchor=txn-10489494 > > HTTP/1.1", upstream: "fastcgi://unix:/opt/rt3/var/fastcgi.sock:", > > host: "rt3.rice.edu", referrer: > > "https://rt3.rice.edu/Ticket/Display.html?id=391377"; > > 2012/12/12 17:35:36 [error] 31935#0: *13 FastCGI sent in stderr: > > "b0)', 'Object', 'RT::Ticket=HASH(0x71cd860)', 'Name', > > 'User-402-SeenUpTo', 'Description', undef, 'Content', '2012-12-04 > > 15:08:27', ...) called at /opt/rt3/lib/RT/Record.pm line 173 > > RT::Record::AddAttribute('RT::Ticket=HASH(0x71cd860)', 'Content', > > '2012-12-04 15:08:27', 'Description', undef, 'Name', > > 'User-402-SeenUpTo') called at /opt/rt3/lib/RT/Record.pm line 200 > > RT::Record::SetAttribute('RT::Ticket=HASH(0x71cd860)', 'Name', > > 'User-402-SeenUpTo', 'Content', '2012-12-04 15:08:27') called at > > /opt/rt3" while reading response header from upstream, client: > > 10.67.48.228, server: rt3.rice.edu, request: "GET > > /Ticket/Display.html?id=391377&MarkAsSeen=1&Anchor=txn-10489494 > > HTTP/1.1", upstream: "fastcgi://unix:/opt/rt3/var/fastcgi.sock:", > > host: "rt3.rice.edu", referrer: > > "https://rt3.rice.edu/Ticket/Display.html?id=391377"; > > 2012/12/12 17:35:36 [error] 31935#0: *13 FastCGI sent in stderr: > > "/share/html/Ticket/Display.html line 166 > > HTML::Mason::Commands::__ANON__('MarkAsSeen', 1, 'id', 391377, > > 'Anchor', 'txn-10489494') called at > > /usr/share/perl5/HTML/Mason/Component.pm line 135 > > > > > > HTML::Mason::Component::run('HTML::Mason::Component::FileBased=HASH(0x6a67370)', > > 'MarkAsSeen', 1, 'id', 391377, 'Anchor', 'txn-10489494') called at > > /usr/share/perl5/HTML/Mason/Request.pm line 1284 > > eval {...} called at /usr/share/perl5/HTML/Mason/Request.pm line 1274 > > HTML::Mason::Request::comp(undef, undef, un" while reading > > response header from upstream, client: 10.67.48.228, server: > > rt3.rice.edu, request: "GET > > /Ticket/Display.html?id=391377&MarkAsSeen=1&Anchor=txn-10489494 > > HTTP/1.1", upstream: "fastcgi://unix:/opt/rt3/var/fastcgi.sock:", > > host: "rt3.rice.edu", referrer: > > "https://rt3.rice.edu/Ticket/Display.html?id=391377"; > > 2012/12/12 17:35:36 [error] 31935#0: *13 FastCGI sent in stderr: "def, > > 'MarkAsSeen', 1, 'id', 391377, 'Anchor', 'txn-10489494', ...) called > > at /opt/rt3/lib/RT/Interface/Web.pm line 546 > > RT::Interface::Web::ShowRequestedPage('HASH(0x6a44940)') called at > > /opt/rt3/lib/RT/Interface/Web.pm line 266 > > RT::Interface::Web::HandleRequest('HASH(0x6a44940)') called at > > /opt/rt3/share/html/autohandler line 53 > > HTML::Mason::Commands::__ANON__('MarkAsSeen', 1, 'id', 391377, > > 'Anchor', 'txn-10489494') called at > > /usr/share/perl5/HTML/Mason/Component.pm line 135 > > HTML::Mason::Compone" while reading response header from upstream, > > client: 10.67.48.228, server: rt3.rice.edu, request: "GET > > /Ticket/Display.html?id=391377&MarkAsSeen=1&Anchor=txn-10489494 > > HTTP/1.1", upstream: "fastcgi://unix:/opt/rt3/var/fastcgi.sock:", > > host: "rt3.rice.edu", referrer: > > "https://rt3.rice.edu/Ticket/Display.html?id=391377"; > > 2012/12/12 17:35:36 [error] 31935#0: *13 FastCGI sent in stderr: > > "nt::run('HTML::Mason::Component::FileBased=HASH(0x6a72048)', > > 'MarkAsSeen', 1, 'id', 391377, 'Anchor', 'txn-10489494') called at > > /usr/share/perl5/HTML/Mason/Request.pm line 1279 > > eval {...} called at /usr/share/perl5/HTML/Mason/Request.pm line 1274 > > HTML::Mason::Request::comp(undef, undef, undef, 'MarkAsSeen', 1, > > 'id', 391377, 'Anchor', 'txn-10489494', ...) called at > > /usr/share/perl5/HTML/Mason/Request.pm line 473 > > eval {...} called at /usr/share/perl5/HTML/Mason/Request.pm line 473 > > eval {...} calle" while reading response header from upstream, > > client: 10.67.48.228, server: rt3.rice.edu, request: "GET > > /Ticket/Display.html?id=391377&MarkAsSeen=1&Anchor=txn-10489494 > > HTTP/1.1", upstream: "fastcgi://unix:/opt/rt3/var/fastcgi.sock:", > > host: "rt3.rice.edu", referrer: > > "https://rt3.rice.edu/Ticket/Display.html?id=391377"; > > 2012/12/12 17:35:36 [error] 31935#0: *13 FastCGI sent in stderr: "d at > > /usr/share/perl5/HTML/Mason/Request.pm line 425 > > > > HTML::Mason::Request::exec('RT::Interface::Web::Request=HASH(0x71ab468)') > > called at /usr/share/perl5/HTML/Mason/CGIHandler.pm line 190 > > eval {...} called at /usr/share/perl5/HTML/Mason/CGIHandler.pm > > line 190 > > > > > > HTML::Mason::Request::CGI::exec('RT::Interface::Web::Request=HASH(0x71ab468)') > > called at /usr/share/perl5/HTML/Mason/Interp.pm line 342 > > HTML::Mason::Interp::exec(undef, undef, 'MarkAsSeen', 1, 'id', > > 391377, 'Anchor', 'txn-10489494') called" while reading response > > header from upstream, client: 10.67.48.228, server: rt3.rice.edu, > > request: "GET > > /Ticket/Display.html?id=391377&MarkAsSeen=1&Anchor=txn-10489494 > > HTTP/1.1", upstream: "fastcgi://unix:/opt/rt3/var/fastcgi.sock:", > > host: "rt3.rice.edu", referrer: > > "https://rt3.rice.edu/Ticket/Display.html?id=391377"; > > 2012/12/12 17:35:36 [error] 31935#0: *13 FastCGI sent in stderr: "at > > /usr/share/perl5/HTML/Mason/CGIHandler.pm line 121 > > eval {...} called at /usr/share/perl5/HTML/Mason/CGIHandler.pm > > line 121 > > > > > > HTML::Mason::CGIHandler::_handler('HTML::Mason::CGIHandler=HASH(0x69ef058)', > > 'HASH(0x68cc398)') called at /usr/share/perl5/HTML/Mason/CGIHandler.pm > > line 73 > > > > > > HTML::Mason::CGIHandler::handle_cgi_object('HTML::Mason::CGIHandler=HASH(0x69ef058)', > > 'CGI::Fast=HASH(0x69f5058)') called at /opt/rt3/bin/mason_handler.fcgi > > line 91 > > eval {...} called at /opt/rt3/bin/mason_handler.fcgi" while > > reading response header from upstream, client: 10.67.48.228, server: > > rt3.rice.edu, request: "GET > > /Ticket/Display.html?id=391377&MarkAsSeen=1&Anchor=txn-10489494 > > HTTP/1.1", upstream: "fastcgi://unix:/opt/rt3/var/fastcgi.sock:", > > host: "rt3.rice.edu", referrer: > > "https://rt3.rice.edu/Ticket/Display.html?id=391377"; > > 2012/12/12 17:35:36 [error] 31935#0: *13 FastCGI sent in stderr: "line 91 > > DBD::Pg::st execute failed: ERROR: current transaction is aborted, > > commands ignored until end of transaction block at > > /usr/local/share/perl5/DBIx/SearchBuilder/Handle.pm line 590. > > RT::Handle=HASH(0x69f1e60) couldn't execute the query 'UPDATE > > Principals SET ObjectId=? WHERE id=? ' at > > /usr/local/share/perl5/DBIx/SearchBuilder/Handle.pm line 603 > > > > DBIx::SearchBuilder::Handle::SimpleQuery('RT::Handle=HASH(0x69f1e60)', > > 'UPDATE > > Principals SET ObjectId=? WHERE id=? ', 'Must specify \'Name\' > > attribu" while reading response header from upstream, client: > > 10.67.48.228, server: rt3.rice.edu, request: "GET > > /Ticket/Display.html?id=391377&MarkAsSeen=1&Anchor=txn-10489494 > > HTTP/1.1", upstream: "fastcgi://unix:/opt/rt3/var/fastcgi.sock:", > > host: "rt3.rice.edu", referrer: > > "https://rt3.rice.edu/Ticket/Display.html?id=391377"; > > 2012/12/12 17:35:36 [error] 31935#0: *13 FastCGI sent in stderr: "te', > > undef) called at /usr/local/share/perl5/DBIx/SearchBuilder/Handle.pm > > line 454 > > > > > > DBIx::SearchBuilder::Handle::UpdateRecordValue('RT::Handle=HASH(0x69f1e60)', > > 'Table', 'Principals', 'IsSQLFunction', undef, 'Column', 'ObjectId', > > 'PrimaryKeys', 'HASH(0x707a5f8)', ...) called at > > /usr/local/share/perl5/DBIx/SearchBuilder/Record.pm line 845 > > > > DBIx::SearchBuilder::Record::__Set('RT::Principal=HASH(0x7092440)', > > 'Field', 'ObjectId', 'Value', 'Must specify \'Name\' attribute') > > called at /usr/local/share/per" while reading response header from > > upstream, client: 10.67.48.228, server: rt3.rice.edu, request: "GET > > /Ticket/Display.html?id=391377&MarkAsSeen=1&Anchor=txn-10489494 > > HTTP/1.1", upstream: "fastcgi://unix:/opt/rt3/var/fastcgi.sock:", > > host: "rt3.rice.edu", referrer: > > "https://rt3.rice.edu/Ticket/Display.html?id=391377"; > > 2012/12/12 17:35:36 [error] 31935#0: *13 FastCGI sent in stderr: > > "l5/DBIx/SearchBuilder/Record/Cachable.pm line 140 > > > > > > DBIx::SearchBuilder::Record::Cachable::__Set('RT::Principal=HASH(0x7092440)', > > 'Field', 'ObjectId', 'Value', 'Must specify \'Name\' attribute') > > called at /opt/rt3/local/lib/RT/User_Local.pm line 97 > > RT::Base::Create('RT::Attribute=HASH(0x72010b0)', 'ContentType', > > '', 'Creator', 402, 'ObjectId', 391377, 'LastUpdatedBy', 402, ...) > > called at /opt/rt3/lib/RT/Record.pm line 289 > > RT::Record::Create('RT::Attribute=HASH(0x72010b0)', 'Name', > > 'User-402-SeenUpT" while reading response header from upstream, > > client: 10.67.48.228, server: rt3.rice.edu, request: "GET > > /Ticket/Display.html?id=391377&MarkAsSeen=1&Anchor=txn-10489494 > > HTTP/1.1", upstream: "fastcgi://unix:/opt/rt3/var/fastcgi.sock:", > > host: "rt3.rice.edu", referrer: > > "https://rt3.rice.edu/Ticket/Display.html?id=391377"; > > 2012/12/12 17:35:36 [error] 31935#0: *13 FastCGI sent in stderr: "o', > > 'Content', '2012-12-04 15:08:27', 'ContentType', '', 'Description', > > undef, ...) called at /opt/rt3/lib/RT/Attribute_Overlay.pm line 181 > > RT::Attribute::Create('RT::Attribute=HASH(0x72010b0)', 'Object', > > 'RT::Ticket=HASH(0x71cd860)', 'Name', 'User-402-SeenUpTo', > > 'Description', undef, 'Content', '2012-12-04 15:08:27', ...) called at > > /opt/rt3/lib/RT/Record.pm line 173 > > RT::Record::AddAttribute('RT::Ticket=HASH(0x71cd860)', 'Content', > > '2012-12-04 15:08:27', 'Description', undef, 'Name', 'User-402-See" > > while reading response header from upstream, client: 10.67.48.228, > > server: rt3.rice.edu, request: "GET > > /Ticket/Display.html?id=391377&MarkAsSeen=1&Anchor=txn-10489494 > > HTTP/1.1", upstream: "fastcgi://unix:/opt/rt3/var/fastcgi.sock:", > > host: "rt3.rice.edu", referrer: > > "https://rt3.rice.edu/Ticket/Display.html?id=391377"; > > 2012/12/12 17:35:36 [error] 31935#0: *13 FastCGI sent in stderr: > > "nUpTo') called at /opt/rt3/lib/RT/Record.pm line 200 > > RT::Record::SetAttribute('RT::Ticket=HASH(0x71cd860)', 'Name', > > 'User-402-SeenUpTo', 'Content', '2012-12-04 15:08:27') called at > > /opt/rt3/share/html/Ticket/Display.html line 166 > > HTML::Mason::Commands::__ANON__('MarkAsSeen', 1, 'id', 391377, > > 'Anchor', 'txn-10489494') called at > > /usr/share/perl5/HTML/Mason/Component.pm line 135 > > > > > > HTML::Mason::Component::run('HTML::Mason::Component::FileBased=HASH(0x6a67370)', > > 'MarkAsSeen', 1, 'id', 391377, 'Anchor'," while reading response > > header from upstream, client: 10.67.48.228, server: rt3.rice.edu, > > request: "GET > > /Ticket/Display.html?id=391377&MarkAsSeen=1&Anchor=txn-10489494 > > HTTP/1.1", upstream: "fastcgi://unix:/opt/rt3/var/fastcgi.sock:", > > host: "rt3.rice.edu", referrer: > > "https://rt3.rice.edu/Ticket/Display.html?id=391377"; > > 2012/12/12 17:35:36 [error] 31935#0: *13 FastCGI sent in stderr: > > "'txn-10489494') called at /usr/share/perl5/HTML/Mason/Request.pm line > > 1284 > > eval {...} called at /usr/share/perl5/HTML/Mason/Request.pm line 1274 > > HTML::Mason::Request::comp(undef, undef, undef, 'MarkAsSeen', 1, > > 'id', 391377, 'Anchor', 'txn-10489494', ...) called at > > /opt/rt3/lib/RT/Interface/Web.pm line 546 > > RT::Interface::Web::ShowRequestedPage('HASH(0x6a44940)') called at > > /opt/rt3/lib/RT/Interface/Web.pm line 266 > > RT::Interface::Web::HandleRequest('HASH(0x6a44940)') called at > > /opt/rt3/share/html/a" while reading response header from upstream, > > client: 10.67.48.228, server: rt3.rice.edu, request: "GET > > /Ticket/Display.html?id=391377&MarkAsSeen=1&Anchor=txn-10489494 > > HTTP/1.1", upstream: "fastcgi://unix:/opt/rt3/var/fastcgi.sock:", > > host: "rt3.rice.edu", referrer: > > "https://rt3.rice.edu/Ticket/Display.html?id=391377"; > > 2012/12/12 17:35:36 [error] 31935#0: *13 FastCGI sent in stderr: > > "utohandler line 53 > > HTML::Mason::Commands::__ANON__('MarkAsSeen', 1, 'id', 391377, > > 'Anchor', 'txn-10489494') called at > > /usr/share/perl5/HTML/Mason/Component.pm line 135 > > > > > > HTML::Mason::Component::run('HTML::Mason::Component::FileBased=HASH(0x6a72048)', > > 'MarkAsSeen', 1, 'id', 391377, 'Anchor', 'txn-10489494') called at > > /usr/share/perl5/HTML/Mason/Request.pm line 1279 > > eval {...} called at /usr/share/perl5/HTML/Mason/Request.pm line 1274 > > HTML::Mason::Request::comp(undef, undef, undef, 'MarkAsSeen', 1," > > while reading response header from upstream, client: 10.67.48.228, > > server: rt3.rice.edu, request: "GET > > /Ticket/Display.html?id=391377&MarkAsSeen=1&Anchor=txn-10489494 > > HTTP/1.1", upstream: "fastcgi://unix:/opt/rt3/var/fastcgi.sock:", > > host: "rt3.rice.edu", referrer: > > "https://rt3.rice.edu/Ticket/Display.html?id=391377"; > > 2012/12/12 17:35:36 [error] 31935#0: *13 FastCGI sent in stderr: > > "'id', 391377, 'Anchor', 'txn-10489494', ...) called at > > /usr/share/perl5/HTML/Mason/Request.pm line 473 > > eval {...} called at /usr/share/perl5/HTML/Mason/Request.pm line 473 > > eval {...} called at /usr/share/perl5/HTML/Mason/Request.pm line 425 > > > > HTML::Mason::Request::exec('RT::Interface::Web::Request=HASH(0x71ab468)') > > called at /usr/share/perl5/HTML/Mason/CGIHandler.pm line 190 > > eval {...} called at /usr/share/perl5/HTML/Mason/CGIHandler.pm > > line 190 > > HTML::Mason::Request::CGI::exec('RT::Interface::Web" while reading > > response header from upstream, client: 10.67.48.228, server: > > rt3.rice.edu, request: "GET > > /Ticket/Display.html?id=391377&MarkAsSeen=1&Anchor=txn-10489494 > > HTTP/1.1", upstream: "fastcgi://unix:/opt/rt3/var/fastcgi.sock:", > > host: "rt3.rice.edu", referrer: > > "https://rt3.rice.edu/Ticket/Display.html?id=391377"; > > 2012/12/12 17:35:36 [error] 31935#0: *13 FastCGI sent in stderr: > > "::Request=HASH(0x71ab468)') called at > > /usr/share/perl5/HTML/Mason/Interp.pm line 342 > > HTML::Mason::Interp::exec(undef, undef, 'MarkAsSeen', 1, 'id', > > 391377, 'Anchor', 'txn-10489494') called at > > /usr/share/perl5/HTML/Mason/CGIHandler.pm line 121 > > eval {...} called at /usr/share/perl5/HTML/Mason/CGIHandler.pm > > line 121 > > > > > > HTML::Mason::CGIHandler::_handler('HTML::Mason::CGIHandler=HASH(0x69ef058)', > > 'HASH(0x68cc398)') called at /usr/share/perl5/HTML/Mason/CGIHandler.pm > > line 73 > > HTML::Mason::CGIHandler::hand" while reading response header from > > upstream, client: 10.67.48.228, server: rt3.rice.edu, request: "GET > > /Ticket/Display.html?id=391377&MarkAsSeen=1&Anchor=txn-10489494 > > HTTP/1.1", upstream: "fastcgi://unix:/opt/rt3/var/fastcgi.sock:", > > host: "rt3.rice.edu", referrer: > > "https://rt3.rice.edu/Ticket/Display.html?id=391377"; > > 2012/12/12 17:35:36 [error] 31935#0: *13 FastCGI sent in stderr: > > "le_cgi_object('HTML::Mason::CGIHandler=HASH(0x69ef058)', > > 'CGI::Fast=HASH(0x69f5058)') called at /opt/rt3/bin/mason_handler.fcgi > > line 91 > > eval {...} called at /opt/rt3/bin/mason_handler.fcgi line 91 > > DBD::Pg::st execute failed: ERROR: current transaction is aborted, > > commands ignored until end of transaction block at > > /usr/share/perl5/Apache/Session/Store/DBI.pm line 67. > > [Wed Dec 12 23:35:36 2012] [error]: DBD::Pg::st execute failed: > > ERROR: current transaction is aborted, commands ignored until end of" > > while reading response header from upstream, client: 10.67.48.228, > > server: rt3.rice.edu, request: "GET > > /Ticket/Display.html?id=391377&MarkAsSeen=1&Anchor=txn-10489494 > > HTTP/1.1", upstream: "fastcgi://unix:/opt/rt3/var/fastcgi.sock:", > > host: "rt3.rice.edu", referrer: > > "https://rt3.rice.edu/Ticket/Display.html?id=391377"; > > 2012/12/12 17:35:36 [error] 31935#0: *13 FastCGI sent in stderr: " > > transaction block at /usr/share/perl5/Apache/Session/Store/DBI.pm line > > 67. (/opt/rt3/lib/RT/Interface/Web/Handler.pm:277) > > [Wed Dec 12 23:35:36 2012] [crit]: Transaction not committed. Usually > > indicates a software fault.Data loss may have occurred > > (/opt/rt3/lib/RT/Interface/Web/Handler.pm:239)" while reading response > > header from upstream, client: 10.67.48.228, server: rt3.rice.edu, > > request: "GET > > /Ticket/Display.html?id=391377&MarkAsSeen=1&Anchor=txn-10489494 > > HTTP/1.1", upstream: "fastcgi://unix:/opt/rt3/var/fastcgi.sock:", > > host: "rt3.rice.edu", referrer: > > "https://rt3.rice.edu/Ticket/Display.html?id=391377"; > > > Can anyone give me some ideas as to the problem please ? > > Thanks. > > > > > Susan K. McClure > Rice University > [email protected] > > > > > > > > > -------- > We're hiring! http://bestpractical.com/jobs > -------- We're hiring! http://bestpractical.com/jobs
