Hi, I am attempting to get Request Tracker 4.0.5 to work with Amazon SES and have not been able to find much documentation on it.
Amazon SES will reject any messages sent by RT due to the RT-Ticket and Managed-by headers, and possibly others, although those are the ones I have seen so far. One option is to edit the code to set those headers to, for example, X-RT-Ticket and X-Managed-by (this one is really non-essential). Is this a good solution? Is there maybe a better one? Does RT plan to have support for Amazon SES in the future or are there any other workarounds? Thanks, Shane
-------- Final RT training for 2012 in Atlanta, GA - October 23 & 24 http://bestpractical.com/training We're hiring! http://bestpractical.com/jobs
