Hi all, I just want to be sure I'm understanding the use of "Subject Tag" for a queue.
I can put whatever I want in this, and it'll change the tag in the subject line of outgoing messages. By default rt puts the RT instance name [rt.here.com #12345] If I put FOO in the subject tag for a queue, the tag would be [FOO #12345] If I change that tag to BAR, I have to put FOO in the regular expression in the Site config to ensure it recognizes the old tag. Is there any other things I should be aware of? I've tested a bunch, but I just want to make sure I'm not missing anything. Thanks! Mike. -- Mike Johnson Datatel Programmer/Analyst Northern Ontario School of Medicine 955 Oliver Road Thunder Bay, ON P7B 5E1 Phone: (807) 766-7331 Email: [email protected]
