On 10/08/2012 15:32, [email protected] wrote:
On Fri, Aug 10, 2012 at 03:22:52PM +0100, Mark Goodge wrote:
This is possibly a FAQ, but my Google-fu is failing to find me the
answer and RTFM isn't helping either, so I'm asking here.... :-)

How do I configure RT to notify me by email when someone else
updates a ticket that I own?

Mark

It does that in the default configuration that is shipped with
the software.

OK, then my question needs to be reworded: How do I re-enable it for individual users when it's disabled generally on a sitewide basis?

Mark
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