On Thu, Jun 28, 2012 at 9:07 AM, Alexander Sagratyan <[email protected]> wrote: > Thanks Ruslan. > > Yes, date format and timezone is ISO UTC. As I've understood RT stores > datetimes in ISO UTC internally and when displaying - converts > correspondingly in local configured timezone.
Internally it stores Unix time. In DB it's ISO in UTC zone. > Thu, 28 Jun 2012 00:19:41 +0300 от Ruslan Zakirov <[email protected]>: > > Hi, > > RT::Date->ISO in UTC TZ. > > On Wed, Jun 27, 2012 at 1:11 AM, Alexander Sagratyan <[email protected]> > wrote: >> Some progress....I was experimenting with __Set method. So far it is able >> to alter Created field. But cannot define what datetime format to feed >> this >> method. >> >> >> Tue, 26 Jun 2012 17:34:53 -0400 от Kevin Riggle >> <[email protected]>: >> >> Excerpts from Alexander Sagratyan's message of Tue Jun 26 16:32:53 -0400 >> 2012: >>> Hello. >>> >>> I am struggling with the following problem without a success: task is to >>> update Created and Started fields of a ticket inside a custom scrip. I >>> have >>> found SetStarted method, but not SetCreated. Is it possible to update >>> Created field manually inside a scrip? >> >> Created is set by the RT system when the ticket is created, and can't be >> updated manually. >> >> - Kevin >> >> > > > > -- > Best regards, Ruslan. > > -- Best regards, Ruslan.
