On Mon, Apr 16, 2012 at 19:37, Christopher Lasater <[email protected]> wrote: > Will this be added to a future version of RT, like 4.0.6?
Repo says it's in RT 4.0.5 > > ----- Original Message ----- > From: Ruslan Zakirov [mailto:[email protected]] > Sent: Monday, April 16, 2012 10:28 AM > To: Richard McMahon <[email protected]> > Cc: [email protected] <[email protected]> > Subject: Re: [rt-users] chart by told time > > On Sun, Apr 15, 2012 at 22:27, Richard McMahon <[email protected]> wrote: >> >> Hello, >> >> >> RT has a time called 'told' or Last Contact time that records the last time >> a requestor is contacted. I would like to be able to create charts based on >> this time similar to the charts for the other times. The ability to chart by >> told/last contact time does not seem to be included in the default set of >> charts. I have checked on the RT4.0 Demo site. >> >> (i) Has anyone coded up this option and could share it? >> >> (ii) How would one add the option to an existing installation? >> >> (iii) Could it be added to a future RT release? > > It's really very easy to add and master branch has it. You need one > word change 3d2b69c3dc80abbad4278cb171639cd87c82ea6c from RT > repository. We just missed it when added other date fields. > >> >> Thanks Richard >> >> >> >> >> >> ------------------------------------------------------------------- >> Dr. Richard G. McMahon | Phone (office) 44-(0)-1223-337519 >> University of Cambridge | (switchboard) 1223-337548 >> Institute of Astronomy | (secretary) 1223-337516 >> Madingley Rd | FAX 1223-337523 >> Cambridge, CB3 OHA, UK. | mobile 7885-409019 >> Office: Hoyle 18 | home 1223-359770 >> ------------------------------------------------------------------- >> email: [email protected] | WWW: http://www.ast.cam.ac.uk/~rgm >> [email protected] | skype: richardgmcmahon >> ------------------------------------------------------------------- > > > > -- > Best regards, Ruslan. -- Best regards, Ruslan.
