On Mon, Mar 12, 2012 at 14:19, Arthur Rance <[email protected]> wrote: > Hello, > > > When I read a ticket through the self-service, I can see the real name of > the guy who replies. Is it possible to hide it ?
By adjusting ShowUser component that is used to display user entries in the web interface. By adjusting ShowHistory component and sub-components. -- Best regards, Ruslan.
