Posting the same content twice just to bump your topic is impolite. On 02/29/2012 04:59 PM, csbender wrote: > I investigated where syslog shows a lot of errors for failure to login.
What are the syslog errors? > Being suspicious I decided to run basic sql commands to see if I can login. What "basic SQL commands"? bin/rt is not SQL. > Mind you I can log into the system via http. With the same user and pass as /usr/local/bin/rt is configured to use? > rt3# /usr/local/bin/rt ls -i "Created > '1 Year Ago' AND Status != > 'resolved'" > -o -Created | xargs /usr/local/bin/report.pl > rt: Incorrect username or password. What is /usr/local/bin/report.pl? It's not standard RT code. What is the contents of ~/.rtrc? This is the file used by bin/rt to login. > WHAT DOES THIS MEAN? It means almost nothing without the information I asked for above. -------- RT Training Sessions (http://bestpractical.com/services/training.html) * Boston March 5 & 6, 2012
