On Tue, Feb 21, 2012 at 04:04:01PM +0000, Roedel, Mark wrote:
> Has anybody made any tweaks to keep ParseNewMessageForTicketCcs from being
> abused (say, by restricting the number of Ccs or limiting the accounts that
> can add Ccs in that manner)?
Yes. Here is the bit we added to local/lib/RT/Interface/Email.pm for 3.8.5:
*** Email.pm_limitCcs 2011-03-04 09:43:40.000000000 -0600
--- Email.pm 2010-02-24 16:18:22.000000000 -0600
***************
*** 851,874 ****
push @res, $address;
}
-
- #
- # Limit the number of Cc addresses that we add to a
- # ticket during the initial create to minimize damage
- # to our Email reputation when SPAM slips through DSPAM.
-
- $RT::Logger->debug("$#res Ccs");
- if ( $#res > 4 ) {
- my @riceCc;
- my @nonriceCc;
- @riceCc = grep /rice.edu/i, @res;
- @nonriceCc = grep !/rice.edu/i, @res;
- $RT::Logger->debug("$#riceCc riceCcs, $#nonriceCc nonriceCcs");
- if ($#nonriceCc > 3) {
- @res = (@riceCc, @nonriceCc[0..3]);
- }
- }
-
return @res;
}
--- 851,856 ----
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