For what it's worth, subjects like the above aren't very useful. The most likely answer is usually "not a bug" and a subject descriptive of the specific problem makes the archives more accessible. :)
On 01/05/2012 08:06 AM, Daniel Garcia Mejia wrote: > Description: Notify Owner On Create > Condition: On create > Action: Notify Owner > Template: Global: Transition > Phase: TransitionCreate > > > I create a ticket on this queue and assign one Owner (for example > 'Person1'), and I see on the terminal: Are you assigning yourself as the Owner when you create the ticket? You're probably running into NotifyActor. Thomas -------- RT Training Sessions (http://bestpractical.com/services/training.html) * Boston March 5 & 6, 2012
