Hi, I have problem with global script 2 'On Owner Change notify Owner':
1.-I create a new ticket and put owner (for example 'Person1' , where
his email is [email protected])
2.-In another account, I open the same ticket and steal.
3.-I see this in terminal:
[Thu Jan 5 11:40:44 2012] [info]: <***@cesca.cat> #247/2135 - Scrip 2
On Owner Change Notify Owner
[Thu Jan 5 11:40:44 2012] [info]: <***@cesca.cat> No recipients found.
Not sending.
It is normal? I want that RT sent email to Person 1
([email protected]) when another person steal her ticket.
Thanks!
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/ / Daniel García Mejía
C E / S / C A Portals i Repositoris
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