On 12/22/2011 03:45 PM, Jeff Blaine wrote: > Before I waste a bunch of time, is there any chance this > is likely to work? > > 1. Dump all RT 3.4.2 data from MySQL 4.1 (database 'rt3') > 2. Stand up new server with RT 4.x and modern MySQL > 3. Import old data
Not with just those steps, but yes, of course you can upgrade from 3.4.2 to 4.0.4. Carefully read and follow the instructions in the UPGRADING.mysql, UPGRADING-3.4, UPGRADING-3.6, UPGRADING-3.8, and UPGRADING-4.0 documentation. You have a large upgrade ahead of you, but it's well documented and fairly straightforward. http://blog.bestpractical.com/2011/07/upgrading-to-rt-4.html is a gentle introduction, but it does not try to cover all of the individual steps you'll need to take, just the general process. Thomas -------- RT Training Sessions (http://bestpractical.com/services/training.html) * Boston March 5 & 6, 2012
