Using RT 3.8.8
On 2011-12-16 17:24, Gerard FENELON wrote:
Hi
One of my privileged users A was able to add another user B as AdminCc
even though that second User B does not have the WatchAsAdminCc right
as far as I can make out.
User B is not privileged.
User B does not have any rights for that Queue in
Admin/Queues/UserRights.html
User B belongs to only one group C directly.
Group C is not included in any other.
Group C does not have any rights in Admin/Groups/GroupRights.html
Group C does not have any rights for that Queue in
Admin/Queues/GroupRights.html
The WatchAsAdminCc right on that queue is only given to User-defined
groups to which User B does not belong either directly or indirectly.
If I look at the RightsMatrix for User B, he does not have
WatchAsAdminCc right on any queue.
If I look at the RightsMatrix for Group C, it does not have
WatchAsAdminCc right on any queue.
User A has the following rights on that queue C
* CommentOnTicket
* CreateTicket
* ModifyTicket
* OwnTicket
* ReplyToTicket
* SeeQueue
* ShowACL
* ShowOutgoingEmail
* ShowTicket
* ShowTicketComments
* StealTicket
* TakeTicket
* Watch
* WatchAsAdminCc
*
*Any ideas where I might have messed up ?
Gerard
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