Greetings,
We are testing an upgrade to version 4.0.4 from 3.8.7. The upgrade went fine
and we are able to view, submit, edit, etc. We also want to implement the
fulltext index using sphinx. We have compiled sphinx, added it to mysql as a
plugin and successfully ran the sbin/rt-setup-fulltext-index script. We also
added:
Set( %FullTextSearch,
Enable => 1,
Indexed => 1,
Table => 'AttachmentsIndex',
MaxMatches => '10000',
);
to the RT_SiteConfig.pm. However, Request Tracker does not seem to be
searching the index. If we search for any term that is only in the contents of
the ticket and not the header we do not get any hits. We do get hits for terms
in the ticket header though. If I search sphinx directly for a term everything
works correctly. It seems as if RT is not searching Sphinx. Have I missed a
step in the setup process? Any assistance will be appreciated. Thanks.
--Dale
---------------------------------------
Dale Poulter
Automation Coordinator
Library Information Technology Services
Vanderbilt University
419 21st Avenue South, Room 812
Nashville, TN 37203-2427
(615)343-5388
(615)343-8834 (fax)
(615)207-9705 (cell)
[email protected]<mailto:[email protected]>
--------
RT Training Sessions (http://bestpractical.com/services/training.html)
* Boston March 5 & 6, 2012
