On Sun, Nov 27, 2011 at 12:04:41PM +0530, Sameer Garg wrote: > I have setup RT 4.0.4 with Ldap Authentication. When I try to login using > ldap I am getting > the following error. I have not created any user in RT so I don't get why > I am getting this > error.
Presumably you've injected email into RT using rt-mailgate, which creates a user. Go to configuration -> users and search for the email address -kevin > [Sun Nov 27 06:30:52 2011] [warning]: Use of uninitialized value in > subroutine entry at > /usr/local/share/perl/5.10.1/IO/Socket/SSL.pm line 391. > (/usr/local/share/perl/5.10.1/IO/Socket/SSL.pm:391) > > [Sun Nov 27 06:30:52 2011] [warning]: Use of uninitialized value in > subroutine entry at > /usr/local/share/perl/5.10.1/IO/Socket/SSL.pm line 391. > (/usr/local/share/perl/5.10.1/IO/Socket/SSL.pm:391) > > [Sun Nov 27 06:30:52 2011] [warning]: Use of uninitialized value in string > eq at > > /usr/local/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth/LDAP.pm > line 236. > > (/usr/local/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth/LDAP.pm:236) > > [Sun Nov 27 06:30:52 2011] [info]: > RT::Authen::ExternalAuth::CanonicalizeUserInfo returning > Disabled: 0, EmailAddress: [1][email protected], Gecos: test-user, > Name: test-user, > Privileged: 0, RealName: Foo Bar, gecos: test-user > > (/usr/local/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth.pm:536) > > [Sun Nov 27 06:30:52 2011] [error]: Couldn't create user test-user: Email > address in use > > (/usr/local/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth.pm:129) > > [Sun Nov 27 06:30:52 2011] [error]: FAILED LOGIN for test-user from > 127.0.0.1 > (/usr/local/sbin/../lib/RT/Interface/Web.pm:655)
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