Mike, I'm not sure what you mean by "logged in as a GROUP member". You log in as a User and you are either in a group or you are not.
The thing about saved searches is this; all groups have rights associated with them, giving members certain rights that pertain to any searches saved under that group. If you are a member of that group, you will have those rights. You should look at what groups you are a member of (go to Tools->Config->Users->memberships) and then look at what rights are given to members of those groups. That'll do for a start. hope this helps. Kenn On Fri, Nov 25, 2011 at 12:19 PM, <[email protected]> wrote: > The next question about permissions. I’ve given my NetOps user group > global rights to CreateSavedSearch, LoadSavedSearch, ShowSavedSearches, and > EditSavedSearches. Still, when I log on to RT (4.0.4) as a group member and > go to Tickets -> New Search and select “NetOps’s Saved Searches” in the > Privacy dropdown, none of the saved searches show in the Load dropdown. ** > ** > > ** ** > > I must be partway there, because under Logged in as mjames -> Settings -> > Saved Searches, I can see the NetOps saved search. I can’t load it or run > it from there, however. What am I missing?**** > > ** ** > > Mike**** > > ** ** > > *From:* [email protected] [mailto: > [email protected]] *On Behalf Of * > [email protected] > *Sent:* Friday, November 25, 2011 10:29 AM > *To:* [email protected] > *Subject:* Re: [rt-users] Permissions question**** > > ** ** > > Thanks, Kenn. That worked.**** > > ** ** > > *From:* [email protected] > [mailto:[email protected]] *On Behalf Of *Kenneth > Crocker > *Sent:* Wednesday, November 23, 2011 4:28 PM > *To:* RT User List > *Subject:* Re: [rt-users] Permissions question**** > > ** ** > > Mike, > > The correct navigation would be Tools->Config->Global->Group Rights where > you then pick a system group, role, or add a User-defined Group. > > Kenn**** > > On Wed, Nov 23, 2011 at 1:17 PM, <[email protected]> wrote:**** > > RT 4.0.4 How do I give a group rights to create/delete/view Saved > Searches? As root, I went to Tools..Configuration..Groups and selected my > group. I tried different combinations of Group and User Rights, but still > the group members can’t see/create/delete Saved Searches.**** > > **** > > Also, when logged in as a group member, I don’t see the “About Me” item > under “Logged in as Mike”. Still wrapping my head around rights in v4.0.x > **** > > **** > > Mike**** > > > -------- > RT Training Sessions (http://bestpractical.com/services/training.html) > * Barcelona, Spain — November 28 & 29, 2011**** > > ** ** > > -------- > RT Training Sessions (http://bestpractical.com/services/training.html) > * Barcelona, Spain — November 28 & 29, 2011 >
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