On 11/17/2011 08:52 AM, Jim Lesinski wrote: > Can someone tell me what RT-Extension-CustomField-HideEmptyValues is > supposed to do? I have one drop down that filters values for other ones. > I would have thought that the child drop downs would be hidden as they > have no values until the parent is selected, but that doesn't seem to > work the way I would expect it to. > > I attached an image. The ones with Arrows next to them are empty values. > Should they be hidden with this extension or am I misunderstanding what > the extension is supposed to do?
That extension affects only display, not editing, of CFs. That is, it changes the /Ticket/Display.html page. If it hid the empty CFs when editing, you'd never be able to add a value for normal CFs that weren't filtered on another CF. Thomas -------- RT Training Sessions (http://bestpractical.com/services/training.html) * Barcelona, Spain November 28 & 29, 2011
