On Tue, Nov 15, 2011 at 05:18:15PM -0700, Chris Robison wrote:
>    Is there a way to put automatically created externally authenticated users 
> and into specific
>    groups as they are being created?

You don't say how you're externally authenticating, but you can't do
that with the $AutoCreate config unfortunately.

If you're authenticating against LDAP, you could use
RT-Extension-LDAPImport to bring in groups and users.

-kevin

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