This bug is resolved in 4.0.4 If you're using 4.0.2 or lower, you'll need to do as Bart says and go to Configuration -> Global -> Scrips.
-kevin On Mon, Nov 14, 2011 at 12:22:27PM +0100, Bart wrote: > Hi, > I'm able to reproduce your error, which might be a but. > > 1. Go to a queue via de config menu, click scrips so that you have the > page with all scrips > that apply to that queue. > 2. Click on a scrip that applies to all queue's (the first list of > scrips), these are the > global scrips. > 3. You'll get an error. > > But, if you have a queue specific scrip (the second list at the bottom of > the page) then > you'll see the scrip since that scrip applies to that queue. > Also, if you go to Global -> Scrips and click one of the global scrips > you'll be shown the > actual scrip. > The difference in the URL's is basically the word Queue should be Global, > then it's just fine. > Link to a global scrip from the queue scrips view: > <weburl>/Admin/Queues/Scrip.html?id=9&Queue=0 > Link to a global scrip from the global scrips page: > <weburl>/Admin/Global/Scrip.html?id=9&Queue=0 > Can you confirm that this is the error your noticing? > -- Bart > > 2011/11/11 Izz Abdullah <[1][email protected]> > > So I flipped over the database from RT3.8 to RT4.0.2 today, and RT is > not attempting to send > out emails on our system. Fetchmail is working, pulling in emails, and > Sendmail has been > checked from the command line to work fine. Now, I mind you this is a > database transferred > from another server and upgraded. We see the following issue when going > to Queues -> General > -> Scrips and click on any scrip: > > *Queue X not found* where X is the id number in: > [weburl]/Admin/Queues/Scrip.html?id=X&Queue=0 > > Now, no matter which queue we go to, it puts the queue number as 0, and > the id number as the > scrip number, yet it is failing, telling us the id number Queue is not > found. I wish I could > give a printscreen to explain this better, but basically I am sure > something has gone awry > with the scrips.
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