On Fri, Oct 21, 2011 at 11:02 PM, Srikumar Nair <[email protected]> wrote: > I am using the following entry in the initial data file to create a custom > field: > @CustomFields = ( > { > Name => 'Search_Criteria', > Type => 'FreeformSingle', > Disabled => 0, > Description => 'Search Criteria', > } > ) > * When looking at this custom field in the RT UI in the advance tab I get > the message "Something wrong. Contact system administrator". What I am I > doing wrong here?
When you see such message, you have more descriptive message in the logs. > * Also, what option do I specify to make this a global one which is > applicable to all the tickets? If you add "Queue => 0," then probably you'll kill both rabbits. Please file a bug report saying that above structure in initialdata file result in an invalid custom field. Create method in RT::CustomField should do better job at validating its input. > Thanks > Srikumar -- Best regards, Ruslan. -------- RT Training Sessions (http://bestpractical.com/services/training.html) * Washington DC, USA October 31 & November 1, 2011 * Barcelona, Spain November 28 & 29, 2011
