I have an installation that is made up of many queues. All queues need to be visible to everyone so that they are able to move tickets to any queue. But each group is only able to ModifyTicket on their own queue (1 or 2 of them). I would like to create a dashboard that shows tickets only in the queues that they are CC watchers on. I could create a separate dashboard for each group and hard-code the relevant queues in them easy enough, but I'm trying to write a single system-wide dashboard that keys off of '__CurrentUser__' somehow so that:
1) I only have to write a single query 2) I don't have to rewrite any queries if I change queues around Any help would be appreciated. Thanks, Elliot -------- RT Training Sessions (http://bestpractical.com/services/training.html) * San Francisco, CA, USA October 18 & 19, 2011 * Washington DC, USA October 31 & November 1, 2011 * Melbourne VIC, Australia November 28 & 29, 2011 * Barcelona, Spain November 28 & 29, 2011
