> -----Original Message----- > From: [email protected] [mailto:rt-users- > [email protected]] On Behalf Of Stuart Browne > Sent: Tuesday, 30 August 2011 5:09 PM > To: [email protected] > Subject: [rt-users] REST interface, getting custom fields > > Hi, > > I'm using the perl module 'RT::Client::REST' to query the database for > tickets with a specific custom field with a value and update the tickets > to a different owner and state. > > Script works for 2 other queues without issue. The 3rd queue however, > configured the same as far as I can see, behaves differently.
Sadly, I've confirmed this is a bug in the RT::Client::REST interface (also in 0.41). Using RT's '/opt/rt3/bin/rt' does correctly retrieve all the custom fields. Time for debug. Stuart -------- RT Training Sessions (http://bestpractical.com/services/training.html) * Chicago, IL, USA September 26 & 27, 2011 * San Francisco, CA, USA October 18 & 19, 2011 * Washington DC, USA October 31 & November 1, 2011 * Melbourne VIC, Australia November 28 & 29, 2011 * Barcelona, Spain November 28 & 29, 2011
