On 07/06/2011 06:44 PM, Joanne Keown wrote:
> Back in June I emailed the below question/request for help and I don’t
> believe I have seen a response to that.
> 
> Does anyone have any good ideas/pointers on this?  I have searched
> archives & manuals etc. but I can’t see what right I am applying that is
> allowing all my users Admin rights.

The information in the spreadsheet simply isn't enough.  There's many
other places you could be granting them rights.  We can't offer more
than guesses without essentially a database dump of the relevant RT tables.

Thomas

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