I have a complicated UI form that uses AJAX and what not, so what I did was, create an html page and call the RT REST interface up on submit.
So far so good but the problem is, the 'Creator' of the ticket is the user is and password that I use to make the REST call. But I want it to be the currently logged in user, Can it be possible? Any help is greatly appreciated, I am using v 3.8.4. Thanks Naweed ----------------------------------------- The information contained in this e-mail message is intended only for the personal and confidential use of the recipient(s) named above. This message may be an attorney-client communication and/or work product and as such is privileged and confidential. If the reader of this message is not the intended recipient or an agent responsible for delivering it to the intended recipient, you are hereby notified that you have received this document in error and that any review, dissemination, distribution, or copying of this message is strictly prohibited. If you have received this communication in error, please notify us immediately by e-mail, and delete the original message.
