Can I get the idiot's condensed version of email notifications? I have an installtion of RT. Most of my users are sporadic users; they may get a ticket once a week or so.
I need to set up email notifications when something happens to a ticket with their name on it. For example: when a ticket gets created with them as the owner when a ticket on which they are cc: gets a comemnt For now that's the big ones. How do I that? Thanks, --Yan -- If you have eight hours to chop down a tree spend six sharpening your axe. --Abraham Lincoln
