Hi. Attachments are tied to transactions, so you have to create one anyway, start looking from Comment method on RT::Ticket.
03.07.2010 0:21 пользователь "Jason Maderios" <[email protected]> написал: Anyone have an example of how to add an attachment to a ticket via a scrip? The file is on the local file system to RT. The use is to attach a PDF letter to the ticket in certain circumstances. Another use is to attach a circuit design drawing... tia- Jason Maderios Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
