Yes: RT::Action::NotifyGroup http://search.cpan.org/author/RUZ/RT-Action-NotifyGroup-0.02/lib/RT/Action/NotifyGroup.pm
On Wed, May 10, 2006 at 05:01:35PM -0400, John Boris wrote: > Can a scrip be written that will notify a set of users that a ticket has > been created in a queue without assigning the ticket to that user or > making that person an AdminCc? I don't want to send a bunch of > duplicate emails. I want the certain group of people to get notified > there is a ticket. I have a script that sets another users as the > AdminCc for all tickets that are created in the Queue. > > I Hope that is clear. > > TIA > > John J. Boris, Sr. > JEN-A-SyS Administrator > Archdiocese of Philadelphia > > "Remember! That light at the end of the tunnel > Just might be the headlight of an oncoming train!" > > > _______________________________________________ > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users > > Community help: http://wiki.bestpractical.com > Commercial support: [EMAIL PROTECTED] > > > Discover RT's hidden secrets with RT Essentials from O'Reilly Media. > Buy a copy at http://rtbook.bestpractical.com > > > We're hiring! Come hack Perl for Best Practical: > http://bestpractical.com/about/jobs.html _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com We're hiring! Come hack Perl for Best Practical: http://bestpractical.com/about/jobs.html
