Correction: I mean to say I'm figuring out how to best configure the dynacache 
settings on each of the omfile outputs, but as with the queue, I'm uncertain 
how to set this up without creating an action() for each logfile that is 
written for each host, i.e. messages, secure, mail, etc.


Levi Wilbert
HPC & Linux Systems Administrator
ARCC - Division of Research and Economic Development
Information Technology Ctr 226
1000 E. University Avenue, Laramie, WY 82071-200




________________________________
From: rsyslog <rsyslog-boun...@lists.adiscon.com> on behalf of Levi Wilbert via 
rsyslog <rsyslog@lists.adiscon.com>
Sent: Monday, February 17, 2025 2:06 PM
To: David Lang <da...@lang.hm>
Cc: Levi Wilbert <lwilb...@uwyo.edu>; Levi Wilbert via rsyslog 
<rsyslog@lists.adiscon.com>
Subject: Re: [rsyslog] Rsyslog Losing Messages

Here's the updated config. I moved the queues to within the action()'s for the 
ELK stack and syslog-db servers. I'm trying to figure out how best to create 
output queues for the local file copies of syslog messages, as there is an 
action for messages, secure, mail, etc etc and the best I can figure out is to 
update each of those omfile outputs to the new Rainer format, and assign each a 
queue individually, but it seems like a bit overkill and honestly that 
particular output isn't essential for us anyway, it's more of a temporary 
"cache" we can easily peek into to verify things are working as expected.


Levi Wilbert
HPC & Linux Systems Administrator
ARCC - Division of Research and Economic Development
Information Technology Ctr 226
1000 E. University Avenue, Laramie, WY 82071-200




________________________________
From: David Lang <da...@lang.hm>
Sent: Friday, February 14, 2025 4:40 PM
To: Levi Wilbert <lwilb...@uwyo.edu>
Cc: David Lang <da...@lang.hm>; Levi Wilbert via rsyslog 
<rsyslog@lists.adiscon.com>
Subject: Re: [rsyslog] Rsyslog Losing Messages

could you send me your full configs again?

start rsyslog with the option -o /path/to/file
and rsyslog will combine all the config files into that file (which is much
easier to look at and understand than having a bunch of separate file and having
to reason how they are combined)

you are correct that the (DA) files are representing the disk file.

I suspect that you don't have the config that you think you have (I mentioned
the need to replace all the $foo queue related things that you had in the config
you posted before with parameters inside the action() statement)

David Lang




On Fri, 14 Feb 2025, Levi Wilbert wrote:

> I appreciate all the help you've given us! Thanks so much for putting in the 
> time to help!
>
> I had a follow up question. In rsyslog-stats, I see lines from ommysql 
> "queue" and ommysql "queue[DA]". I believe the "queue[DA]" messages are the 
> disk-assisted queue, however, I'm a little confused on the meaning of the 
> "queue" messages.
>
> It looks like the "queue" lines are for the in-memory queue for that output, 
> as it's constantly enqueueing new messages throughout the day, and the 
> "queue[DA]" only increases during when our DB backups are happening. However, 
> the queue size seems to be limited to around 1000 messages for "queue".
>
> I have the disk-assisted highwatermark set to 1000000 messages, and the low 
> watermark set to 100000, but it seems to kick on once the in-memory queue 
> gets up to 1000. My question is, if the disk-assisted queue isn't supposed to 
> kick in until the high watermark is reached, when the in-memory queue hits 
> 1000, where are messages going before the high watermark is reached?
>
> I've attached our rsyslog-stats for the prior day that demonstrates this 
> happening.
>
> Levi Wilbert
> HPC & Linux Systems Administrator
> ARCC - Division of Research and Economic Development
> Information Technology Ctr 226
> 1000 E. University Avenue, Laramie, WY 82071-200
>
>
>
>
> ________________________________
> From: David Lang <da...@lang.hm>
> Sent: Wednesday, February 12, 2025 1:31 PM
> To: Levi Wilbert <lwilb...@uwyo.edu>
> Cc: David Lang <da...@lang.hm>; Levi Wilbert via rsyslog 
> <rsyslog@lists.adiscon.com>
> Subject: Re: [rsyslog] Rsyslog Losing Messages
>
> Levi Wilbert wrote:
>
>> OK, I think we've identified the primary cause of our syslog message loss.
>>
>> On our DB server, we have backups taken around 8pm which include a DB dump. 
>> In addition to this, the DB server runs within a VM, mounts the Syslog 
>> database over NFS, and between all of this we think its simply being 
>> overloaded when our syslog server sends syslogs over to MariaDB.
>
> that sounds very plausible. you can increase the size of the main queue or 
> add a
> queue to the database action so that rsyslog doesn't fill it's main queue and
> stop accepting new messages.
>
> David Lang
>
>> I've upped the impstats to run 3 times over 10 minutes. I've included the 
>> rsyslog-stats from last evening. In this, I've disabled our ELK Stack 
>> output, so logs are only going to the local disk and our DB server.
>>
>> Right after 8pm, I can see the main queue filling up and things stop 
>> processing. I haven't added in the dynacache or output queues quite yet, 
>> right now just getting some baseline measurements.
>>
>>
>>
>> Levi Wilbert
>> HPC & Linux Systems Administrator
>> ARCC - Division of Research and Economic Development
>> Information Technology Ctr 226
>> 1000 E. University Avenue, Laramie, WY 82071-200
>>
>>
>>
>>
>> ________________________________
>> From: David Lang <da...@lang.hm>
>> Sent: Friday, February 7, 2025 4:27 PM
>> To: Levi Wilbert <lwilb...@uwyo.edu>
>> Cc: David Lang <da...@lang.hm>; Levi Wilbert via rsyslog 
>> <rsyslog@lists.adiscon.com>
>> Subject: Re: [rsyslog] Rsyslog Losing Messages
>>
>> Levi Wilbert wrote:
>>
>>> Awesome, thank you this is very helpful!
>>>
>>> For the dynacache, we have around 600 or so hosts we collect logs from on 
>>> this particular server. I read this shouldn't practically be set above 1000 
>>> unless it's for very particular situations, I'm thinking of starting it 
>>> around 100-200 in that area, would you agree/disagree?
>>
>> No, if you expect to be writing to 600 files during one rotation cycle, you 
>> need
>> to have the cache size >= 600
>>
>> strawman example, if you get 600 hosts sending you one message per
>> minute (and assume in the same orderand have your cache size set to 599.
>>
>> the first 599 messages that arrive will open a file and write one message to 
>> it.
>>
>> Then the message from host 600 arrives. Rsyslog will flush the buffer and 
>> close
>> the file for host 1, open the file for host 600, write the log to the buffer.
>>
>> Then the next message from host 1 arrives. Rsyslog will flush the buffer and
>> close the file for hsot 2, hoepn the file for host 1, write the log to the
>> buffer.
>>
>> and continue to have to flush, close, and open the files for every log 
>> message
>> that arrives.
>>
>> (now, in practice, the logs don't arrive exactly in the same order from every
>> host perfectly interleaved, but this is a simplified, worst case example)
>>
>> you should ALWAYS have the dynafilecachesize larger than the number of files 
>> you
>> expect to be writing to. HAving the number be higher just means you have more
>> files open (make sure you have your max file limits set large enough, for 
>> many
>> distros 1000 files is the default limit, which is why it's mentioned in the
>> docs)
>>
>>> Just to clarify some on the output of rsyslog-stats, is the 'enqueued' 
>>> counter
>>> on the 'main Q' the number of messages that have been queued and then 
>>> dequeued
>>> (i.e., sent to their out/handled)? And within the same lines, the 'size' is
>>> the current queue size?
>>
>> it's the number added to the queue, enqueued - size is the number that have 
>> been
>> processed. You can set it to zero all stats each time it reports, or leave
>> things like enqueued, processed, etc as running totals (there is a race
>> condition with zeroing the stats in a multi-threaded environment that can 
>> cause
>> them to be slightly off, but I tend to zero them as it's easier to 
>> understand.
>>
>> David Lang
>>
>>> I'm doing further testing by disabling our outputs temporarily, to what is 
>>> causing the blocking. I'll update as discover more!
>>>
>>>
>>> Levi Wilbert
>>> HPC & Linux Systems Administrator
>>> ARCC - Division of Research and Economic Development
>>> Information Technology Ctr 226
>>> 1000 E. University Avenue, Laramie, WY 82071-200
>>>
>>>
>>>
>>>
>>> ________________________________
>>> From: David Lang <da...@lang.hm>
>>> Sent: Wednesday, February 5, 2025 3:25 PM
>>> To: Levi Wilbert <lwilb...@uwyo.edu>
>>> Cc: David Lang <da...@lang.hm>; Levi Wilbert via rsyslog 
>>> <rsyslog@lists.adiscon.com>
>>> Subject: Re: [rsyslog] Rsyslog Losing Messages
>>>
>>> Ok, one thing I see is that you have a dynafilecachesize that's too small
>>>
>>> Tue Feb  4 22:10:36 2025: dynafile cache host_messages: origin=omfile 
>>> requests=4316034 level0=3811573 missed=380153 evicted=380143 maxused=10 
>>> closetimeouts=0
>>>
>>> This has the system spending a lot of time closing a file, opening a new 
>>> one,
>>> writing a log to it, and then repeating the process a LOT. That can 
>>> drastically
>>> slow down your log processing. Since maxused is 10, that indicates 
>>> defaults. Set
>>> the cach size to something larger than the number of files you expect to 
>>> have
>>> open
>>>
>>> another one is
>>>
>>> Tue Feb  4 22:30:36 2025: action-7-ommysql: origin=core.action 
>>> processed=2270931 failed=0 suspended=0 suspended.duration=0 resumed=0
>>>
>>> It looks like many of your outputs are not seeing the processed number 
>>> increase,
>>> so something is blocking, causing the queues to fill and then everything 
>>> stops.
>>>
>>> take a look at https://www.rsyslog.com/doc/whitepapers/queues_analogy.html 
>>> and
>>> consider adding some queues to some of the actions that could block if the
>>> remote system pauses. you do have a queue on action 8 (looks like the elk
>>> forward) and that queue is not filling up
>>>
>>> try setting the pstats to output more frequently than once every 10 min and 
>>> have
>>> it running before the time that logs stop processing, it may give a little 
>>> more
>>> detail. Look for a time when the queue size goes from near zero (normal
>>> operations) to something much larger, hopefully it happens slowly enough 
>>> for us
>>> to see some stats.
>>>
>>> I surprised we aren't seeing any failed or syspended (other than open 
>>> failed for
>>> inbound tcp connections)
>>>
>>> I don't think this section is doing what you expect:
>>>
>>> $ActionQueueType LinkedList # use asynchronous processing
>>> $ActionQueueFileName syslogdb1 # set file name, also enables disk mode
>>> $ActionResumeRetryCount -1 # infinite retries on insert failure
>>> $ActionQueueSaveOnShutdown on # save in-memory data if rsyslog shuts down
>>> $ActionQueueHighWatermark 51200000      # Switch to disk mode when queue =>
>>> ~4.76GiB ( 5120000000 x 512 bytes avg msg size)
>>> $ActionQueueLowWatermark 25600000       # Exit disk mode when queue < 
>>> ~1.86GiB
>>> $ActionQueueMaxDiskSpace 30G
>>>
>>> This is setting up a queue for the next action in the config that is not 
>>> using
>>> the action() format (I think this is the writes to
>>> /var/log/rsyslog/%HOSTNAME%/messages but it's really hard to be sure). This 
>>> is
>>> one of the biggest reasons why this format is depreiciated, it's hard even 
>>> for
>>> experts to keep track of what's happening, especially when the config is 
>>> spread
>>> across multiple files
>>>
>>>
>>> David Lang
>>>
>>>
>>>
>>>  On Wed, 5 Feb 2025, Levi Wilbert wrote:
>>>
>>>> Date: Wed, 5 Feb 2025 20:52:18 +0000
>>>> From: Levi Wilbert <lwilb...@uwyo.edu>
>>>> To: David Lang <da...@lang.hm>
>>>> Cc: Levi Wilbert via rsyslog <rsyslog@lists.adiscon.com>
>>>> Subject: Re: [rsyslog] Rsyslog Losing Messages
>>>>
>>>> In fact, I've enabled rsyslog-stats already. It does look like the queue 
>>>> has been getting hammered, so much that the main queue is full, with 
>>>> millions of messages enqueued. I've attached an hours worth of 
>>>> rsyslog-stats during the impacted time.
>>>>
>>>>
>>>>
>>>>
>>>> Levi Wilbert
>>>> HPC & Linux Systems Administrator
>>>> ARCC - Division of Research and Economic Development
>>>> Information Technology Ctr 226
>>>> 1000 E. University Avenue, Laramie, WY 82071-200
>>>>
>>>>
>>>>
>>>>
>>>> ________________________________
>>>> From: David Lang <da...@lang.hm>
>>>> Sent: Wednesday, February 5, 2025 1:39 PM
>>>> To: Levi Wilbert <lwilb...@uwyo.edu>
>>>> Cc: David Lang <da...@lang.hm>; Levi Wilbert via rsyslog 
>>>> <rsyslog@lists.adiscon.com>
>>>> Subject: Re: [rsyslog] Rsyslog Losing Messages
>>>>
>>>> I forgot to mention the other reason you may not see logs, if an output 
>>>> blocks,
>>>> all log processing halts (unless you have action/ruleset queues in place)
>>>>
>>>> In your configs, you send logs to elasticsearch using omfwd over TCP, if
>>>> eleasticsearch can't handle the message, all log processing will pause. 
>>>> The logs
>>>> will get queued up (to the limits of your queues) and be delivered later. 
>>>> But if
>>>> your queues get overrun, you may lose logs.
>>>>
>>>> I would suggest that you enable impstats, writing to a local file, and see 
>>>> what
>>>> it shows during the time that log processing isn't happening.
>>>>
>>>> David Lang
>>>>
>>>>
>>>>
>>>>  On Wed, 5 Feb 2025, Levi
>>>> Wilbert wrote:
>>>>
>>>>> Date: Wed, 5 Feb 2025 20:18:34 +0000
>>>>> From: Levi Wilbert <lwilb...@uwyo.edu>
>>>>> To: David Lang <da...@lang.hm>,
>>>>>     Levi Wilbert via rsyslog <rsyslog@lists.adiscon.com>
>>>>> Subject: Re: [rsyslog] Rsyslog Losing Messages
>>>>>
>>>>>
>>>>>
>>>>> 1. your VM server gets overloaded and stops scheduling your VM for a 
>>>>> chunk of
>>>>> time
>>>>>
>>>>>  *
>>>>> The VM itself appears fine. I can SSH to it, open 514/tcp w/ telnet from 
>>>>> a remote host, cd, view files, etc.
>>>>>
>>>>>
>>>>> 2. you have a network problem (overload, interupption) that causes the 
>>>>> packets
>>>>> to not get through.
>>>>>
>>>>>  *
>>>>> It looks like packets are hitting the syslog server. I tested with a VM 
>>>>> on which I generated logs during the impacted period, and could see 
>>>>> traffic incoming into the syslog server using tcpdump. Granted, visually 
>>>>> looking at it I can't guarantee every log is getting through, but I can 
>>>>> see syslog traffic from that host, and no logs ever appear in the any of 
>>>>> output destinations.
>>>>>
>>>>> 3. you have a flood of messages that are arriving faster than they can be
>>>>> processed and your network buffers on your OS are overflowing (from your
>>>>> description, this doesn't seem likely)
>>>>>
>>>>> for the network problem, this doesn't have to be on your VM server.
>>>>>
>>>>> For example, if you are sending the logs via UDP and have a router that 
>>>>> gets
>>>>> overloaded with a nightly backup, it is allowed to drop UDP packets.
>>>>>
>>>>>  *
>>>>> this is something I can look into, but as I mentioned in #2, I tested w/ 
>>>>> a VM sending syslogs during the impacted times, could see syslog traffic 
>>>>> arriving on the syslog server port, but those logs never appear to get 
>>>>> passed along.
>>>>>
>>>>> So look at what else is going on on the network/systems around the time 
>>>>> of your
>>>>> log outage? is that when a nightly backup runs somewhere? other big batch 
>>>>> job?
>>>>>
>>>>>
>>>>>
>>>>> Additionally, I can share our config (included: /etc/rsyslog.conf, 
>>>>> etc/rsyslog.d/*.conf).
>>>>>
>>>>>
>>>>> Levi Wilbert
>>>>> HPC & Linux Systems Administrator
>>>>> ARCC - Division of Research and Economic Development
>>>>> Information Technology Ctr 226
>>>>> 1000 E. University Avenue, Laramie, WY 82071-200
>>>>>
>>>>>
>>>>>
>>>>>
>>>>> ________________________________
>>>>> From: David Lang <da...@lang.hm>
>>>>> Sent: Wednesday, February 5, 2025 10:55 AM
>>>>> To: Levi Wilbert via rsyslog <rsyslog@lists.adiscon.com>
>>>>> Cc: Levi Wilbert <lwilb...@uwyo.edu>
>>>>> Subject: Re: [rsyslog] Rsyslog Losing Messages
>>>>>
>>>>> ◆ This message was sent from a non-UWYO address. Please exercise caution 
>>>>> when clicking links or opening attachments from external sources.
>>>>>
>>>>>
>>>>> we would need to see your config to have any idea what's going on (are you
>>>>> sending via UDP, TCP, RELP, other??)
>>>>>
>>>>> But there are a few basic things that can go wrong
>>>>>
>>>>> 1. your VM server gets overloaded and stops scheduling your VM for a 
>>>>> chunk of
>>>>> time
>>>>>
>>>>> 2. you have a network problem (overload, interupption) that causes the 
>>>>> packets
>>>>> to not get through.
>>>>>
>>>>> 3. you have a flood of messages that are arriving faster than they can be
>>>>> processed and your network buffers on your OS are overflowing (from your
>>>>> description, this doesn't seem likely)
>>>>>
>>>>> for the network problem, this doesn't have to be on your VM server.
>>>>>
>>>>> For example, if you are sending the logs via UDP and have a router that 
>>>>> gets
>>>>> overloaded with a nightly backup, it is allowed to drop UDP packets.
>>>>>
>>>>> So look at what else is going on on the network/systems around the time 
>>>>> of your
>>>>> log outage? is that when a nightly backup runs somewhere? other big batch 
>>>>> job?
>>>>>
>>>>> David Lang
>>>>>
>>>>> On Wed, 5 Feb 2025, Levi Wilbert via rsyslog wrote:
>>>>>
>>>>>> Date: Wed, 5 Feb 2025 16:18:15 +0000
>>>>>> From: Levi Wilbert via rsyslog <rsyslog@lists.adiscon.com>
>>>>>> To: "rsyslog@lists.adiscon.com" <rsyslog@lists.adiscon.com>
>>>>>> Cc: Levi Wilbert <lwilb...@uwyo.edu>
>>>>>> Subject: [rsyslog] Rsyslog Losing Messages
>>>>>>
>>>>>> Greetings,
>>>>>>
>>>>>> We are using Rsyslog on RHEL9.3 to gather logs in an environment of 
>>>>>> around 600 or so servers. All of these servers forward directly to our 
>>>>>> single syslog server, which then forwards the logs along to a mysql db 
>>>>>> (runs on a separate server), ELK stack, and to file locally on the 
>>>>>> system.
>>>>>>
>>>>>> I've noticed at around the same time each night, rsyslog begins dropping 
>>>>>> most of the incoming logs, and there is a gap where almost all logs 
>>>>>> simply aren't recorded.
>>>>>>
>>>>>> Network connectivity seems ok, as I am able to connect to the syslog 
>>>>>> server, connect to 514/TCP port (we also use UDP), and I can see logs 
>>>>>> hitting the server using tcpdump on the NIC.
>>>>>>
>>>>>> The syslog server is a virtualized server w/ 4 CPU cores and 8G of RAM.
>>>>>>
>>>>>> Would anyone have any idea on how to tune rsyslog to avoid these periods 
>>>>>> of log loss?
>>>>>>
>>>>>>
>>>>>>
>>>>>> Levi Wilbert
>>>>>> HPC & Linux Systems Administrator
>>>>>> ARCC - Division of Research and Economic Development
>>>>>> Information Technology Ctr 226
>>>>>> 1000 E. University Avenue, Laramie, WY 82071-200
>>>>>>
>>>>>>
>>>>>>
>>>>>> _______________________________________________
>>>>>> rsyslog mailing list
>>>>>> https://lists.adiscon.net/mailman/listinfo/rsyslog
>>>>>> http://www.rsyslog.com/professional-services/
>>>>>> What's up with rsyslog? Follow https://twitter.com/rgerhards
>>>>>> NOTE WELL: This is a PUBLIC mailing list, posts are ARCHIVED by a myriad 
>>>>>> of sites beyond our control. PLEASE UNSUBSCRIBE and DO NOT POST if you 
>>>>>> DON'T LIKE THAT.
>>>>>>
>>>>>
>>>>
>>>
>>
>
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